I am a skilled Virtual Assistant (VA) and Customer Support Specialist with expertise in organizing tasks and providing excellent customer service. My goal is to help businesses stay efficient and deliver top-notch support, all while working remotely.
Experience and Expertise:
I offer hands-on experience in managing calendars, scheduling appointments, and responding to emails. With training in tools like Google Suite (Docs, Sheets, Calendar), Trello, and Asana, I help clients stay organized and meet deadlines. I also specialize in chat and email support, ensuring quick and professional responses to customer inquiries.
Key Skills:
• Chat & Email Support: Proficient in handling customer inquiries with platforms like Zendesk and Intercom.
• Calendar Management: Experienced in managing appointments and reminders using Google Calendar.
• Task Management: Skilled in using tools like Trello and Asana to track tasks and deadlines.
• Attention to Detail: Focused on providing accurate, organized, and timely support.
What Sets Me Apart:
I pride myself on being detail-oriented, empathetic, and responsive in every task. My ability to manage multiple responsibilities while maintaining excellent customer interactions makes me a reliable VA and support specialist.