Beauty Jha

Beauty Jha Lan no.3 near Hanuman mandir,Kokar,Ranchi- |- Objective To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Experience Vedika credit capital ltd Team Leader Floor management and Team Handling 03/08/2019 - Till now Proper Knowledge of Two Wheeler,E-rickshaw collections,sales of MEL and cross sale Preparing and Managing per day wise MIS and maintain data according to the work Investigating issues to assist users and technical teams,propose a solution and see through to implementation Report to senior Management for all issues impacting the day to day process Strong communication, Organization, planning and project management skills Concentrix(IDEA BPO) Customer care executive Make calls and follow up 23/12/2016 - 23/06/2017 Handle different customers Maintain effective and timely communication Always maintain good telephone etiquettes Education Ranchi University Graduation 70% 2019 Pitts Modern School Intermediate 70% 2015 Skills Computer skills MS Excel Know how to make pivot table,MIS,VLOOKUP Communication skill Ability to handle different customers as well as employees in floor Organisational skills and Collaboration skills Worked for Team Development Problem solving skills Time management skills Strategic thinking and acting about the best route to get outcomes that exceed the expectations of the company. Personal Details Date of Birth : 28/03/1997 Marital Status : Unmarried Nationality : Indian