Beatriz Diaz

Beatriz Diaz

$6/hr
Electrical Engineer with Technical Support and Tele Sales Experience
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Bucaramanga, Santander, Colombia
Experience:
2 years
About

As a Electrical Engineer I have knowledge and mastery of the principles, concepts and methodologies of science physics and mathematics, which allow me to understand the technology of electricity and their future development, as well as I have the ability to use them in the analysis and solving problems inherent to my profession. I am characterized by being a responsible, dynamic and proactive person, with criteria and logical thinking, charismatic, willing to contribute to achieve the objectives of the team and the company.

Additionally, as an integral professional, I have worked and developed skills in other areas that are not directly associated with engineering, such as:

  • Tele sales

  • Reports

  • Checking invoices

  • Data Entry

  • Document Processing

  • Customer service

  • Technical support

  • Researchs

Also I have worked with different office tools such as:

  • 365 Microsoft Office

  • Google Work Space

  • OneDrive

  • Google Docs

  • ThunderBird

  • Slack

  • Jobber

  • Cilio Cio

  • AutoCAD

  • Dialux

  • Digi Silent

I am a hard worker, I like to learn and teach new things to improve the quality of my work and the work of the team to which I belong. I will do what I need to do to accelerate the processes, even if that means spending a little more time outside the working day. Easily adaptable to technology or any program that needs to be used.

During my time working as a telemarketer:

I loved the experience of sales and I would like to live that experience again. I have defined myself as a charismatic, responsible person, with good oral and written diction and with excellent customer service. Capable to do anything to reach out the goals set in my work.

Working as Technical Support staff:

It is a job that requires a lot of attention to detail and agility. I am currently in charge of managing the team that processes the orders. During the process I have to process the measurements, make sure that the installation is possible, collect the corresponding charges, give details about the installation work and place the orders. In addition, we are responsible for providing technical support to designers and technicians, answering customers' questions about their orders and providing statistical reports on order and equipment performance.

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