Beatrix Deanne Abrasaldo

BEATRIX DEANNE BANZON ABRASALDO​ Davao City, Davao del Sur, Philippines 8000 Contact number: (- Email address:-Work Experiences: Fulfillment Lead - Walcraft Cabinetry, LLC (September 2024 - April 2025) Account Executive - Walcraft Cabinetry, LLC (November 2022 - September 2024) Account Associate - Walcraft Cabinetry, LLC (February 2022 - November 2022) Team Leader - Outsourced Doers (Nov 2020 – June 2021) Quality Analyst - Siblings International Business Solutions (Jul 2020 - Oct 2020) Team Leader - Transcom Asia (Jan 2020 - Apr 2020) Team Leader - Awesome OS - Manila (Oct 2019 - Jan 2020) Quality Assurance Specialist - Awesome OS (Apr 2019 - Oct 2019)​ Customer Support Representative - Awesome OS (Jun 2018 - Apr 2019) Technical Support - VXI Global Holdings B.V. (Jul 2016 - Jun 2017) Shared Customer Support Representative - Conectys Multilingual People Services (May 2015 – May 2016) Summary of Qualifications: Possess diverse BPO and Virtual Assistant experiences, a hard-working leader who performs and delegates all her multiple duties in a respectful and professional manner. Mentored and guided teammates ensuring all were trained in product knowledge and capable of performing assigned duties. Provided exceptional customer experience to exceed the client’s expectations in a highly stimulating and challenging environment. Strong interpersonal skills enhanced by taking part in various activities to develop confidence and communication abilities. Understanding of general employability skills and the importance of working as part of a team, learning from others, and developing as a professional. Personal Attributes: Effective Communication Skills. Articulate communicator with an appreciation for the different communication styles required when working with other team members or with customers. Honest and Reliable. Strong morals and ethics, ensure honesty, reliability, and the ability to undertake tasks responsibly. Flexible. Understanding of the need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring the ability to remain flexible and adaptable at all times. A team player who prospers in a fast-paced work environment based on experience.​ Educational Background: Tertiary Level: University of Mindanao - Matina Campus McArthur Highway, Matina, Davao City, Philippines Bachelor of Science in Psychology- Davao Doctors' College, Inc. General Malvar St, Poblacion District, Davao City, Philippines Bachelor of Science in Occupational Therapy- Personal References: Bassem Mustafa (-) Customer Service and Sales Manager - AutoBot.ai, Natasha Czarina Militar (-) Chief of Staff to Hon. Bonz Andre Militar - 1st District, Davao City, Philippines Christianne Andes (-) Kitchen Design Manager - Walcraft Cabinetry, LLC