beatrice nicole t. guzman
Flat 12, BLDG. 1535, ROAD NO. 1826, BLOCK 318, HOORA
--January 22, 1993
Objective
To obtain a position in the field of Marketing Management that will enable me to put into practice what I have gained while acquiring my Bachelor’s Degree in Business Administration.
Experience
Gulf Air
Flight Attendant
November 2017- September 2019
To provide excellent customer service while ensuring the safety of the passengers on board.
Marhaba Bahrain
Marhaba Service Agent
May 2015- November 2017
1. Provide meet and greet services to first time travelers as well as to corporate partners.
2. Book assistances for arrivals and departures for clients who wish to avail Marhaba Services.
3. Book meet and greet services for arrivals for Dubai International Airport.
4. Assist first time travelers through Immigration clearance as well as assist them through baggage claim.
5. Assist first time travelers departing from Bahrain.
6. Accommodate travelers in our Marhaba Lounges located within the airport.
7. Answer phone queries about Marhaba Services.
8. Provide NOC services.
Southville International School Affiliated with Foreign Universities
Marketing Specialist
June 2014- January 2015
1. Telemarketing to follow up on potential students to enroll at SISFU.
2. Do school presentations to graduating students of 4th year high school by informing of the courses that SISFU offers.
3. Prepare reports for weekly meetings.
4. Prepare a weekly plan schedule which is sent to the Marketing Director by the end of the week.
5. Conduct campus tours for students who wish to visit our campus.
6. Hold or sponsor events that are beneficial for the school.
Citimotors Las Pinas Corporation
Sales Executive
November 2014- February 2014
1. Achieve the quota of 2 cars per month,
2. Prepare a sales report indicating the number of leads and the progress of each sale.
3. Attend car exhibits in malls or other establishments to generate potential leads.
Isuzu Automotive Dealership Inc. – Alabang
Customer Relations Assistant
1. Conduct after-sales follow up calls to new buyers of Isuzu vehicles for the week.
2. Prepare a weekly report regarding the results of the after-sales follow up calls and sent to the CRM Manager.
3. Help customers of Isuzu vehicles with their complaints.
4. Encode the sales customer records for the month and sent to IPC (Isuzu Philippines Corporations).
5. Support events conducted by the company.
EDUCATION-
Southville International School & Colleges
Bachelor of Science in Business Administration
Major in Marketing Management
-
Sacred Heart School Bahrain
High School Diploma May 28, 2009
Primary Education September 1996
Awards and Acknowledgements
Certificate holder for Poem Recitation competitions
Consistent Outstanding Student
Junior Prefect in 6th year of grade school
Trophy holder in Interschool Public Speaking Competitions
Certificate holder for Accounting, English Language and Commerce
Senior Student Prefect in 5th year of high school
Dean’s Lister during the second semester of 3rd year College with a GPA of 2.906
Has one of the top scores in the Test of English for International Communication (TOEIC)
Mr. & Ms. SISC 2012 pageant, 2nd runner up
Mr. & Ms. SGEN 2012 pageant, Best Speaker Female Division
extra curricular activities
Helped in organizing my school’s first car show, The Southbeat Autoshow in partnership with Southville International Junior Marketing Association a chapter of the Philippines Junior Marketing Association.
Pushing Marketing to its Limits: Advertising and E-Marketing – August 6, 2012
Southville International Junior Marketing Association General Assembly
Multi-Purpose Hall, Tropical Campus, Southville International Schools & Colleges
STRATMARK 2012: Marketing Mash-up, Hybrid for the new breed - July 31, 2012
Business Lecture Forum: The youth as pillars of Global Leadership & Development – July 19, 2012
SM Mall of Asia Arena
SI-JMA Leadership Training: Unleash the LEADER in YOU – March 27-28, 2012
Gym 1, Southville International Schools & Colleges
Southville International Junior Marketing Association Leadership Training
La Vista Pansol, Calamba, Laguna
Mad World 3D: Marketing Gets Digital – January 28, 2012
Philippine Junior Marketing Association Annual Seminar
St. Scholastica Manila (Cecilia’s Hall)
organizations
Supreme Student Council
Southville International Junior Marketing Association, Vice President- External
October-
South Beat Monarchs Autoshow, Coordinator
October 2011
Global Entrepreneurial Movement of Southville, Election & Linkages Head
November-
skills
Fluent in the English Language and is able to speak Filipino, French and Korean.
Can read and write fluently.
Computer literate.
Good communication skills.
Can interact with others and can adapt to any environment.
references
Kimberly B. Dotado
Digital Marketing
Contact number: -
