Beatrice Cabigao

JAN BEATRICE S. CABIGAO LICENSED PSYCHOMETRICIAN P - E - A Pulilan, Bulacan OBJECTIVE Be part of a reputable organization that would further challenge my strengths and enhances my weaknesses. I’d love to work with professionals that would nurture my abilities and broaden my knowledge and skills in the field while making a notable contribution to the company. To explore and make huge progress in my career and live my purpose. EXPERIENCE VIRTUAL ASSISTANT GENERALIST/CUSTOMER SERVICE FREEDOM MEDIA GROUP – TIMEPIECE TRADING | CHICAGO, ILLINOIS | FEBRUARY 2023 – MARCH 2023 o In charge of developing and maintaining product descriptions o Performed basic research for the brand's narrative, production, material attributes, and industry-standard fashion terms o Verified and guarantee all weights, measurements, and pertinent specifications are correct. o Responsible for efficient filtering by making sure that the color and material properties are accurate o Tracked the merchandise using an e-commerce platform and application. FREEDOM MEDIA GROUP – LOLA + THE BOYS | CHICAGO, ILLINOIS | JULY 2022 – JANUARY 2023 o Addressed clientele’s complaints and offered substitutes and/or solutions to guarantee their resolution o Assisted consumers with purchase placement, fulfilling refunds, and handling exchanges o Communicate with both existing and prospective clients and make offers of goods, services, promotions, and discounts. o Reached out to clientele via email and live chat to guide and assess after-sales o Ensure shoppers are satisfied with their purchases and service o Utilize an e-commerce platform and other software to maintain clients’ records and orders o Reported and collaborated with designated teams regarding pre- and post-sales issues and feedback S Single EDUCATION Tertiary Bachelor of Science in Psychology CENTRO ESCOLAR UNIVERSITY Malolos, Bulacan S.Y. 2015 – 2019 Affiliations: PSYCHOLOGY SOCIETY – S.Y- TEATRO ESCOLAR – S.Y- Secondary ST. MARY’S COLLEGE OF BALIUAG S.Y. 2011 - 2015 KEY SKILLS ✓ INTERPERSONAL ✓ ASSESSMENT ✓ COMMUNICATION ✓ ORGANIZED ✓ INITIATIVE AND ADAPTABLE AFFILIATION: • PSYCHOLOGICAL ASSOCIATION OF THE PHILIPPINES – MEMBER (2019 – PRESENT) o o o Managed and evaluate the site and products reviews Responsible for Facebook management through client engagement Facilitate onboarding for seasonal hires. GUIDANCE ASSOCIATE ST. DOMINIC ACADEMY OF PULILAN, INC. | POBLACION, PULILAN, BULACAN | JUNE 2019 – 2022 o Creates and maintains students’ individual inventories o Responsible for academe admission o Administer a series of application exams for applicants o Make psychological reports for applicants and students with serious cases o Organize and host seminar/webinar for the students and teachers o Conducts counseling, assessments, and appraisal o Establish evaluation reports for teachers and events held. o Make validation reports for students’ academic research o Gives assistance to juniors and seniors for their post-graduation preparation o Act as a liaison between students, teachers, parents, and other offices o Provides personal assistance to other offices and general support to the administration HUMAN RESOURCE ASSISTANT (OJT) ALLIED CARE EXPERTS MEDICAL CENTER-BALIWAG | PINAGBARILAN, BALIWAG, BULACAN| FEBRUARY 2019 – MARCH 2019 o o o o Files and maintains employees’ records Prepares and distributes letters, memos, and procurement requestions to different offices Initial recruitment processes such as calling applicants, and administering and evaluating psychological tests. Performed ad hoc office duties PSYCHOLOGY INTERN (OJT) NATIONAL CENTER FOR MENTAL HEALTH | MANDALUYONG, MANILA| JULY 2018 – AUGUST 2018 O Consulted with and trained by highly skilled mental health professionals O Produce prognosis by identifying psychological, emotional, or behavioral disturbances using data from tests, interviews, non-verbal observations, and reference materials. O Presented case history material to review and discuss with other professionals. O Write reports and other required paperwork. REFERENCES MR. ANGELI ANGELOS CEO – Freedom Media Group Chicago, Illinois -MR. JUSTINE MARK V. BERNABE Guidance Head/Student Services Coordinator St. Dominic Academy of Pulilan, Inc-