JAN BEATRICE S. CABIGAO
LICENSED PSYCHOMETRICIAN
P
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E
-
A
Pulilan, Bulacan
OBJECTIVE
Be part of a reputable organization that would further challenge my
strengths and enhances my weaknesses. I’d love to work with
professionals that would nurture my abilities and broaden my knowledge
and skills in the field while making a notable contribution to the company.
To explore and make huge progress in my career and live my purpose.
EXPERIENCE
VIRTUAL ASSISTANT GENERALIST/CUSTOMER SERVICE
FREEDOM MEDIA GROUP – TIMEPIECE TRADING | CHICAGO, ILLINOIS |
FEBRUARY 2023 – MARCH 2023
o In charge of developing and maintaining product descriptions
o Performed basic research for the brand's narrative, production,
material attributes, and industry-standard fashion terms
o Verified and guarantee all weights, measurements, and pertinent
specifications are correct.
o Responsible for efficient filtering by making sure that the color and
material properties are accurate
o Tracked the merchandise using an e-commerce platform and
application.
FREEDOM MEDIA GROUP – LOLA + THE BOYS | CHICAGO, ILLINOIS |
JULY 2022 – JANUARY 2023
o Addressed clientele’s complaints and offered substitutes and/or
solutions to guarantee their resolution
o Assisted consumers with purchase placement, fulfilling refunds, and
handling exchanges
o Communicate with both existing and prospective clients and make
offers of goods, services, promotions, and discounts.
o Reached out to clientele via email and live chat to guide and assess
after-sales
o Ensure shoppers are satisfied with their purchases and service
o Utilize an e-commerce platform and other software to maintain clients’
records and orders
o Reported and collaborated with designated teams regarding pre- and
post-sales issues and feedback
S
Single
EDUCATION
Tertiary
Bachelor of Science in Psychology
CENTRO ESCOLAR UNIVERSITY Malolos, Bulacan
S.Y. 2015 – 2019
Affiliations:
PSYCHOLOGY SOCIETY –
S.Y-
TEATRO ESCOLAR –
S.Y-
Secondary
ST. MARY’S COLLEGE OF BALIUAG
S.Y. 2011 - 2015
KEY SKILLS
✓ INTERPERSONAL
✓ ASSESSMENT
✓ COMMUNICATION
✓ ORGANIZED
✓ INITIATIVE AND
ADAPTABLE
AFFILIATION:
•
PSYCHOLOGICAL
ASSOCIATION OF THE
PHILIPPINES – MEMBER
(2019 – PRESENT)
o
o
o
Managed and evaluate the site and products reviews
Responsible for Facebook management through client engagement
Facilitate onboarding for seasonal hires.
GUIDANCE ASSOCIATE
ST. DOMINIC ACADEMY OF PULILAN, INC. | POBLACION, PULILAN, BULACAN |
JUNE 2019 – 2022
o Creates and maintains students’ individual inventories
o Responsible for academe admission
o Administer a series of application exams for applicants
o Make psychological reports for applicants and students with serious
cases
o Organize and host seminar/webinar for the students and teachers
o Conducts counseling, assessments, and appraisal
o Establish evaluation reports for teachers and events held.
o Make validation reports for students’ academic research
o Gives assistance to juniors and seniors for their post-graduation
preparation
o Act as a liaison between students, teachers, parents, and other
offices
o Provides personal assistance to other offices and general support to
the administration
HUMAN RESOURCE ASSISTANT (OJT)
ALLIED CARE EXPERTS MEDICAL CENTER-BALIWAG | PINAGBARILAN, BALIWAG,
BULACAN| FEBRUARY 2019 – MARCH 2019
o
o
o
o
Files and maintains employees’ records
Prepares and distributes letters, memos, and procurement requestions
to different offices
Initial recruitment processes such as calling applicants, and
administering and evaluating psychological tests.
Performed ad hoc office duties
PSYCHOLOGY INTERN (OJT)
NATIONAL CENTER FOR MENTAL HEALTH | MANDALUYONG, MANILA| JULY 2018
– AUGUST 2018
O
Consulted with and trained by highly skilled mental health
professionals
O
Produce prognosis by identifying psychological, emotional, or
behavioral disturbances using data from tests, interviews, non-verbal
observations, and reference materials.
O
Presented case history material to review and discuss with other
professionals.
O
Write reports and other required paperwork.
REFERENCES
MR. ANGELI ANGELOS
CEO – Freedom Media Group
Chicago, Illinois
-MR. JUSTINE MARK V. BERNABE
Guidance Head/Student Services Coordinator
St. Dominic Academy of Pulilan, Inc-