I'm an enthusiastic, reliable and diligent individual. I have been part of the customer support industry for the past 9+ years. My experience has provided me exposure to customer relationship management, customer retention strategies, and business communication. I consider interpersonal skills, rapport building and business correspondence as my core skills. I 'm extremely proficient at MS Word, MS Excel, Email, Internet Research. Not only this I love to seek knowledge and learn new things. I love to write for blogs. I recently finished a Web designing course and now working on my portfolio website these days.