Bassey Annie Emem

Bassey Annie Emem Festac, Lagos --LinkedIn SUMMARY ●​ A vibrant virtual assistant with expertise in administrative support, project management, excellent and quality service. ●​ Skilled in organizing meetings and efficiently taking notes to ensure clear communication and follow-ups. ●​ Proven expertise in automating workflows and streamlining operations for increased efficiency. WORK EXPERIENCE Virtual Assistant and administrative support February 2025 - present Easy Onset, Jos ●​ Planned work schedules, and researched students' guides for training. ●​ Achieved creating a compiled booklet for the training using Canva. ●​ Planned lectures using Google Classroom. ●​ Organized the brand's training project and fostered operations for the team's success. ●​ Handled taking Minutes of meetings for the brand. Virtual Assistant and Project manager April 2023 - present Luxebyannie, Victoria Island Lagos ●​ Organized and achieved bridal content for team coordination ●​ Planned company’s work schedules for efficient time management. ●​ Automated company's client feedback report. Executive Assistant Legal Department September 2021 - April 2022 Nigerian Ports Authority, Tincan Island Lagos ●​ Organised files and documents for seamless access. ●​ Achieved taking minutes of meetings during a legal settlement outside court. ●​ Generated reports such as incident reports, arrests and seizure of vessels or containers. Executive Assistant Servicom Department May 2022 - September 2022 Nigerian Ports Authority, Tincan Island Lagos ●​ Strategized and executed customer service week for the port. ●​ Achieved generating Compliance and PEBEC reports using Excel sheets for data entry. ●​ Generated complaints form to get feedback from customers and terminal officers as regards the operations in the port. ●​ Planned training program along with the training department for the staff of the company. EDUCATION University of Uyo, Akwa Ibom Nigeria, March 2015 - April 2019 Bachelor of Arts in History and International studies. SKILLS Soft Skills. Project management. Customer Relations Management. Administrative support. Microsoft office. Team Coordination, CERTIFICATION Virtual Assistant Mastery Program - Millionaire's Squad