Baskar Gunasekar
US Ph: -
-
Fax#-
IN Ph: -
204 B-Block, Splendour Apts.
Gajularamaram,
Hyderabad - 500055
email ID:--
Education
Member in BlueCross Hyd & Animal
Welfare Association of India
Graduation BSc from Gulbarga University - 2000
English Higher Type writing - 1995
Passed Jr. Shorthand - 1997
Computer knowledge in WORD, EXCEL, POWERPOINT.
Certification in Human Skeletal System - 2016
Certification in Online Business Management skills - 2014
Work Experience
Company
Duration
Designation
: Aim Health Analytics
: From August 2016 to Till Date
: Director Operations
Company
Duration
Designation
: Healthcare Sherpa LLC
: From April 2014 to July 2016
: Lead - RCM
Company
Duration
Designation
: Pena4 Tech Solutions Pvt. Ltd.
: From April 2012 to March 31st 2014
: Client Service Associate
Company
Duration
Designation
: Maple Software
: From Oct 2010 to April 2012
: AR Caller/Analyst (Voice)
Company
Duration
Designation
: Patra India BPO
: From March 2010 to Oct 2010
: Process Associate (Non-Voice)
Company
Duration
Designation
: Accenture Services Pvt. Ltd.
: From June 2007 to Oct 2009
: Sr. Process Associate (Level G1) (Semi-voice)
Company
Duration
Designation
: IGATE Global Solutions,
: From April 2006 to June 2007
: Process Associate (Grade S2) (Non voice)
Company
Duration
Designation
: Indecomm Global Services, (TRRS Imaging)
: From September 2004 to April 2006
: Jr. Executive (Non-Voice)
I
Aim Health Analytics
August 2016 to Till Date
Designated as Director Operations for Baskar & Associate LLP, DBA Aim Health Analytics (a
Physician Billing Service Provider)
Baskar & Associate LLP, a registered business office located in Hyderabad, IN and virtual office in
Miami, FL. We provide End to End billing services to our Clients. We have expertise Charge Entry,
Payment Posting and AR Calling Executives at our Hyderabad office and Patient queries handled at US
Office.
II
Healthcare Sherpa, LLC
April 2014 to July 2016
Role: Lead - RCM
Administrative support to Physicians and interpret medical reports and data to assign ICD-9 and ICD-10
Codes and patient information into billing Software.
Update and manage diagnosis lists, coordinate routine documentation and coding audits, and execute
qualitative analysis of discharged charges.
Follow and maintain currency on coding, sequencing, and procedures best practices and updates.
Review and validate accuracy of charges, including dates of service, services provided, location, patient
Identification, and provider signature.
Collected, posted, and managed patient account payments and prepared and submitted claims forms to
Insurance companies and other third-party payers.
Performed insurance verification, pre-certification, and pre-authorization.
Entered procedure and diagnosis codes, and requisite patient information into billing software to
Streamline invoicing and account management; added modifiers, verified diagnosis, and coded narrative
diagnosis.
Responded to staff and client inquires regarding CPT and diagnosis codes.
Specialities: Family Practice, Occupational Therapists, Optometrists, Chiropractioner.
Billing Softwares: Allscripts ProPM, OfficeAlly, Advanta Chart, ApianWay, ColoborateMD and
SilkOne.
Payer Paths: Allscripts Payerpath, Gateway EDI
EMR: Practice Fusion, Clinical Module.
III
April 2012 to March 2014
Worked in Pena4 Tech Solutions Pvt. Ltd. as a CSA (Client Services Associate) in the
platform of US Health Care Industry.
About the Organization
Since 1998, Pena4 Tech Solutions a subsidiary of HIM ONCALL, Inc. with its other entities
has been providing precise and timely customized business data processing outsourcing services that
match international standards.
Roles & Responsibilities
•
As a CSA my job profile involves active participation in handling clients to reach the committed
goals in delivering the production values within committed time line.
•
Receiving the Patients scanned medical reports from secure ftp and keeping a track.
•
Creating Assignments for the coders to work on priority among Inpatient, Ambulatory and
Emergency cases and making sure to not miss the TAT as a daily exercise.
•
Interacting with the clients through email or via telephone inbound and outbound calls to approach
and request for the missing reports/information to keep available for the coder to complete coding
part for the incomplete cases.
•
Giving work delivery of coded data to client in the form of PDF Abstracts on a daily basis.
•
Maintaining work received, completed, verified and pended data in an Excel format as a Master
Tracker.
•
Manually adding the Patient's demographic information to reduce the unmatched cases as an
internal process.
•
Preparing the Invoice Report for the work done and delivered, it includes the production numbers
for each of the coder with pre-defined applied rates and fees for the coding services, which
generates the actual revenue for the day/week/Month.
•
Getting self updated with complete knowledge on maximum client’s processes and being prepared
for the ownership of the processes to make sure the work doesn’t hamper in absence of other CSA's
and also creating backup by knowledge sharing program is internal part of my job.
IV
Oct 2010 to April 2012
Worked in Meridian IT Solutions a subsidiary of Maple Software as a AR Analyst/ Caller in
the Platform of US Medical Billing for the Facility CFLIM Florida.
About the Organization
Meridian is a BPO and Software development provider to various Physicians and
Physician Groups in the United States from its Operations Center located in
Visakhapatnam, India
Roles & Responsibilities
•
Analyzing the Explanation of Benefits from various Insurances.
•
•
•
•
•
•
•
•
•
Capturing the Denials in spread sheet and working on it.
Reducing DAR Days by working on Old claims.
Accessing the Official Hospital Sites to pull Medical Records.
Re-submitting the claims with available required information.
Calling Insurance companies for claim status and to get the denial reason.
Preparing Appeals and submitting by FAX to Insurance for reconsideration.
Sending Medical Records to Front Office at US if required to submit by mail to
Insurance.
Checking patient’s Medicare Eligibility Status through IVR Call.
Checking Claim Status through online Insurance Sites.
V
March 2010 to Oct 2010
Worked in Patra India BPO as Analyzer in Policy Checking Team in the Platform of
US Insurance.
Roles & Responsibilities
My job profile starts with downloading the work files from Secure FTP Server and
placing in order sheet from where work would be allotted to the respective.
Analyzing the Documents provided by our clients through our internal checklists to make
Insurance Policy for the final.
Preparing the Certificate of Insurance to our Customers which contains Policy number,
Insured Name, Policy effective and Expiry dates and Plan Benefits.
An intensive sense of time, quickness and an urge to provide quality work is an integral
part of my job.
Maintaining daily Report for Orders Received, Worked and Discarded.
VI
June 2007 to Oct 2009
Worked in Accenture Services Pvt. Ltd. Bangalore as a Sr. Process Associate in the Platform of
AP-Reconciliation and Payments.
About the Organization
Mission: To help our clients become high-performance businesses and governments.
Vision: To become one of the world's leading companies, bringing innovations to improve the
way the world works and lives.
Accenture is a global management consulting, technology services and outsourcing
company. Combining unparalleled experience, comprehensive capabilities across all
industries and business functions, and extensive research on the world’s most successful
companies. Accenture collaborates with clients to help them become high-performance
businesses and governments. With more than 186,000 people serving clients in over 120
countries.
Roles & Responsibilities
CUSTOMER REFUNDS & VENDOR STATEMENT RECONCILIATION (UK Client)
•
•
•
•
•
•
Processing customer Refund Cheques upon email request from Clients Branch.
Performing stop Cheques requests.
Refund Reversals post performing Stop Cheques.
Generating SAP Report for payment run. (Daily basis)
Maintaining Excel based Tracker for complete process flow.
Attending customer calls to resolve queries related to refund Cheques.
Recognitions
1. Received India BPO Summit Awards for Q2 FY09
2. Received a Celebrating Performance non-monetary award from Brijesh Srivastava (General
Manager, Woodpecker Deal) for the following Performance Factor and Outcome:
Performance Factor: Drives to Add Value.
Outcome: Instrumental in making the Woodpecker family day 2009 a great success.
3. Received a Celebrating Performance monetary award from Kumar Dinesh (Asst. Manager,
Woodpecker Deal) for the following Performance Factor and Outcome:
Performance Factor: Organizes Quality Work Efforts.
Outcome: Prioritizes his/her deliverables & often meets timelines. Carries out activities without
much supervision/intervention at his level.
4. Received a Celebrating Performance Monetary award from Ashok kumar nukala (Team
Lead Woodpecker Deal) for the following Performance Factor and Outcome:
Performance Factor: Drives to Add Value.
Outcome: Works very smart and till date there is no escalations. Created Work flow and Standard
Operating Procedures for the Cheques Refund Process towards Knowledge Transfer Program.
Has got an appreciation mail from accounts head and keep up the good work.
VII
April 2006 to June 2007
Worked in IGate Global Solutions as Process Associate in the Platform of US. Mortgage for the
Acculink Mortgage Solutions, subsidiary of Option One Mortgage Corporation and H&R Block
Mortgage Corporation.
About the Organization
i
GATE Global Solutions is the first fully integrated technology and operations firm with a goal
service model. iGATE Global enables clients to optimize their business through a combination of
process investment strategies, technology leverage and business process outsourcing and
provisioning.
Roles & Responsibilities
My job profile is preparing the HUD ‘Settlement Sheet’ for U.S Company (Aculink) subsidiary
of Option One Mortgage Corporation.
Analyzing Closing Instructions, Liens, Taxes and Legal Descriptions.
VIII
2004 to April 2006
Worked in Indecomm Global Services, (TRRS Imaging), Bangalore as a Jr. Executive in
the Platform of US Mortgage Business for Land America.
About the Organization
Indecomm Global Services is a leading global provider of consulting, outsourcing, learning
and technology and services. With operations spanning across six countries in four continents,
we leverage our practical and relevant technology platforms, process excellence, deep domain
expertise and strategic enterprise partnerships to deliver superior business results for our
clients.
Roles & Responsibilities
Parcel Searcher using official websites like Netronline.com, Sitexdata.com.
Data Entry (Legal Documents)
PERSONAL INFORMATION
Father’s Name
Date of Birth
Sex
Marital Status
Nationality
Hobbies
Languages Known
: Sesadri Gunasekar
: 10/03/1980
: Male
: Married
: Indian
: Swimming, Playing Table Tennis.
: English, Hindi, Kannada, Telugu and Tamil.
STRENGTHS
Quick learner, who rapidly become familiar with any new environment
DECLARATION
Finally affirming that the particulars furnished above by me are true and I promise to remain.
Baskar Gunasekar