I am a highly motivated and detail-oriented administrative professional with a strong background in property management, maintenance coordination, and tenant relations. With over 7 years of experience in real estate operations, I’ve developed a deep understanding of the fast-paced demands of managing residential and multi-family buildings, including ensuring compliance with NYC’s strict housing regulations.
My experience includes managing a wide range of administrative responsibilities—from handling emails and scheduling vendor visits to processing work orders, tracking rent payments, and maintaining detailed records. I pride myself on being exceptionally organized, solution-driven, and proactive in communication. Whether it’s coordinating repairs, assisting with lease renewals, or following up on pending tasks, I take ownership of every detail to ensure operations run smoothly and efficiently.
One of my strengths lies in managing HPD violations. I understand how important it is to resolve these issues quickly and correctly to avoid costly penalties and protect the building's compliance status. I’ve handled various types of HPD violations—from Class A to Class C—by coordinating repairs, ensuring proper documentation is submitted to the HPD portal, and working closely with supers and licensed contractors to meet all deadlines. I’m experienced with scheduling re-inspections and keeping the owners informed every step of the way. I take pride in not just resolving violations, but helping prevent them through regular maintenance tracking and team collaboration.
I’m also quick to learn new systems, whether it’s mastering new property management platforms or adapting to updated processes. I’ve worked with tools like AppFolio, Google Workspace, Asana, and Slack, and I’m constantly looking for ways to streamline workflows and improve team productivity.
What sets me apart is my dedication to clear, compassionate communication—especially when working with tenants. I believe every problem is solvable with the right combination of empathy, responsiveness, and structure. My goal is to be a dependable support system for both tenants and property owners, ensuring high standards are met across the board.
I’m excited to bring my strong organizational skills, problem-solving mindset, and passion for property operations to a team that values excellence, accountability, and growth.