Barry Rivelino Tandayu

Barry Rivelino Tandayu, SSi About Me I’m a hardworker, dilligent, meticulous, friendly and have experience to services the customers in banking industry. I am able to cooperate with teammate to achieve target based on company standard procedures. I’m discipline, able to work under pressure and fast learner. I can work with minimum supervision. Working Experiences Credit Officer (Credit Analyst) (April 2009 – Nopember 2017) PT. Bank Tabungan Pensiunan Nasional, Tbk (Bank BTPN) ≡ Birth Date : P. Brandan, September 9, 1978 Residence Address : Kompleks Tasbi Blok UU No. 8 Kel. Asam Kumbang Kec. Medan Selayang Kota Medan Contact Person : O- N- m- • • To be “The Best Credit Officer Area NAD” in the year 2011 and 2012 at Bank BTPN ─ Mitra Usaha Rakyat, Lhokseumawe Area. To be “Trainer for Trainer” in the year 2008 at PT. Infomedia Nusantara. ≡ ≡ ≡ ≡ ≡ To verify the validation of debitor’s documents such as ID Card and documents of collaterals. To visit and make assesment to debitor’s business. Analyze debitor’s business. To visit and make appraisal for debitor’s collaterals. To make a credit recommendation to Creditors Board. To maintain the debitors installment payment for a year according to the Individual Performance Index. PIC Complaint Handling Ticket (PIC – Ticket) (Desember 2005 – April 2009) PT. Infomedia Nusantara ≡ Monitoring complaint tickets made by 116 Call Centre Agent based on Telkomsel’s Standard Operation Procedures. ≡ Making weekly and monthly reports about monitoring complaint ticket. ≡ To follow up any incomplete data in complaint tickets and coaching the Call Centre Agent whose making the tickets to ensure the accuracy of futher complaint tickets. ≡ Training the Call Centre Agent and their Team Leaders how to make proper complaint tickets and introduce the newest or the update of Telkomsel’s products and promotions. Lecturer Assistant (Agustus 2000 – September 2005) USU Medical Faculty – Natural Science Laboratory (Physics) ≡ Teaching the students of Medical Faculty, Dentistry Faculty and Nursing Faculty about correlation Physics Science and Medical Science. ≡ To execute examination about Physics Science for students of Medical Faculty, Dentistry Faculty and Nursing Faculty. Skills At Working Microsoft Word Microsoft Excel Internet Email Personal Bahasa Indonesia (Aktif) Bahasa Inggris (Pasif) Education History University Bachelor Degree in Physics Science (IPK 2,81) Mathematics and Natural Sciences Faculty University of North Sumatera Senior High School SMU Negeri 1 Babalan Junior High School SMP DP YKPP P. Brandan Elementary School SD No. 1 YPDP P. Brandan Certificates 1. Customer Service Excellence & How To Handling Complaint Professionally – By James Gwee Practical Skills Courses in November 27, 2008 at Medan 2. Credit Admin Induction Program VI – By BTPN Learning Institute in April 29 – May 11, 2009 at Bogor.