Customer-centric and results-driven professional with over 2 years of
experience in virtual assistance and operational support, with a strong
foundation in relationship management, client success, and cross-functional
coordination. I am adept at identifying customer needs, resolving support
issues, and enhancing service delivery through proactive communication and
analytical insights. I am also skilled in leading client communications,
gathering feedback, and supporting continuous improvement initiatives. I have
proven ability to manage multiple accounts, spot growth opportunities, and
drive strategic client engagement.