Barbara Ann Korantemaa Sekyi

BARBARA ANN KORANTEMAA SEKYI|-- PROFESSIONAL SUMMARY I am a dedicated and highly organized professional with a methodical approach to tasks. My strong interpersonal skills enable me to collaborate effectively with team members, while my ability to work independently ensures productivity and self-reliance. With excellent listening and communication abilities, I am adept at understanding and addressing needs. My creative mindset drives innovative problem-solving, and my commitment to achieving goals ensures consistent and focused performance. SKILLS Excellent customer relations management | Good communication | People management skills | Writing and Typing | Multi-tasking | Creative | Conflict management and resolution | Proficient in Microsoft Suite (Word and Excel). WORK EXPERIENCE SEPT 2024 – PRESENT AXXON LOGISTICS ADMINISTRATIVE OFFICER AND FRONT DESK MANAGER Managed daily front desk operations by greeting visitors, answering phone calls, scheduling appointments, and handling general inquiries, ensuring a professional and efficient service while maintaining smooth office operations. Coordinated all aspects of visitor and vendor interactions, including scheduling appointments, managing access control, and ensuring a positive experience. Coordinated and managed complex calendars for executives and team members, scheduling and prioritizing meetings, appointments, and events. Maintained accurate and organized records by managing both physical and digital files, ensuring all documents were easily accessible, securely stored, and compliant with organizational policies. Provided comprehensive administrative assistance by coordinating day-to-day office operations, managing office supplies, handling correspondence, and supporting team members with various tasks Supported the onboarding process for new hires by preparing orientation materials, conducting initial orientation sessions, and ensuring a smooth transition into the organization. Managed communication with clients, vendors, and external stakeholders through email, phone, and in-person meetings. Identified and implemented process improvements to enhance operational efficiency, streamline workflows, and reduce bottlenecks. MAR 2024-AUG 2024 PASSION GOLD LTD PERSONAL ASSISTANT AND SALES ASSOCIATE Welcomed clients into the office by greeting them warmly, assisting with their needs, and directing them to the appropriate personnel or areas. This ensured a positive and professional first impression and facilitated a smooth client experience. Scheduled meetings by coordinating dates and times with participants, arranging venues or virtual platforms, and sending out invitations and reminders. This ensured effective use of time and resources and facilitated smooth meeting logistics. Assisted clients interested in selling their gold by providing information on the selling process, evaluating their gold, and facilitating transactions. This included guiding clients through each step to ensure a smooth and transparent experience. NOV 2022- OCT 2023, ACADEMIC AFFAIRS DIRECTORATE, UNIVERSITY OF GHANA ADMINISTRATIVE SUPPORT- NATIONAL SERVICE PERSONNEL Managed and handled letter correspondence, ensuring timely and accurate communication. This involved organizing, drafting, and processing correspondence to support efficient workflow and maintain professional standards. Managed and handled the dispatching of letters, ensuring timely and accurate delivery. This included organizing, preparing, and sending correspondence to maintain effective communication and operational efficiency. Provided exceptional customer service to clients visiting the office by addressing their inquiries, resolving any issues, and offering comprehensive support. This included greeting clients, guiding them through processes, and ensuring a positive and efficient experience to meet their needs and enhance satisfaction. Delivered customer service and addressed queries over the phone by responding promptly and professionally to inquiries, resolving issues, and providing accurate information. This involved active listening and effective communication to ensure a high level of customer satisfaction and support. Managed the Director’s diary by scheduling and organizing appointments, meetings, and events. This included coordinating with various stakeholders, ensuring optimal time management, and maintaining an efficient calendar to support the Director’s daily activities and strategic priorities. Handled the office’s email correspondence by managing incoming and outgoing messages, ensuring timely and appropriate responses. This included organizing emails, prioritizing urgent requests, and maintaining clear and professional communication to support office operations. JAN 2016-JUL 2017 ST. PATRICK PREPARATORY SCHOOL, DOME- ACCRA FACILITATOR AND HEADMISTRESS ACADEMICS Taught English, and Social Studies, to students in classes 4, 6, JHS 1, and JHS 3. Developed and implemented engaging lesson plans, assessed student progress, and fostered a positive learning environment to support academic growth and development. Supervised lesson notes and examination questions prepared by facilitators, ensuring accuracy, alignment with curriculum standards, and adherence to educational guidelines. This role involved reviewing and providing feedback to maintain high-quality instructional materials and assessments. Scheduled teaching and examination timetables, coordinating class schedules and exam periods to ensure efficient use of resources and minimal conflicts. This involved managing various constraints and deadlines to support smooth academic operations. EDUCATION- University of Cape Coast BA African Studies and Philosophy CERTIFICATES MAY 2024 IT Governance, Risk Management, and Data Privacy Compliance in the Insurance Sector. PROJECTS AUG 2017 Publication of St. Patrick Preparatory School Stakeholder identification and publicity Identified potential stakeholders(families) and introduced them to the school Created and handed out flyers to individuals in the community REFERENCES Mrs. Tsegah Mercy | Lecturer| University of Cape Coast|- Ms. Lydia Quayson| Senior Administrative Staff| University of Ghana, Academic Affairs Directorate|--