Barakat Temitope Raji

BARAKAT TEMITOPE RAJI Email:-Phone:- Location: Lagos State, Nigeria PROFESSIONAL SUMMARY Detail-oriented and tech-savvy Virtual Assistant with over 3 years of hands-on experience supporting administrative, digital, and customer service operations. Adept at managing emails, scheduling, team coordination, content planning, and virtual communications, achieving 97% on-time task completion rate Proven track record of contributing to business growth and efficiency through strategic thinking, excellent communication, and proactive problem-solving. Passionate about helping businesses stay organized, productive, and forward-moving, helping clients achieve a 30% increase in revenue. CORE COMPETENCE /SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Excellent use of WhatsApp, Telegram, Instagram and other social media platforms Calendar & Email Management Customer Support (Email & Chat) Google Workspace Tools (Docs, Sheets, Drive, Calendar) Social Media Support & Scheduling Content writing and Content strategy Critical Thinking Skills Canva for Visual Content Creation Research & Data Entry Basic Copywriting & Content Planning Team Collaboration & Communication WORK EXPERIENCE VIRTUAL ASSISTANT Ajaks Tutorials | March 2023 – March 2025 ●​ Scheduled and organized virtual classes, meetings, and calendars ●​ Managed team calendars and scheduled over 50 meetings monthly, ensuring 100% accuracy and timeliness. ●​ Handled email correspondence, maintaining a 95% response rate within 24 hours for urgent communications. ●​ Assisted in recruitment of freelancers including designers and editors ●​ Coordinated project tasks and tracked progress, meeting 98% of deadlines across multiple initiatives. ●​ Conducted online research and competitor analysis for strategic insights ●​ Contributed ideas and systems that led to over 200% organizational growth ●​ Managed and monitored scheduled digital ads to boost conversions ●​ Provided high-level support in daily virtual operations and team planning ADMINISTRATIVE ASSISTANT (PART-TIME) BRT TELECOMS | May 1st, 2024 – May 1st, 2025 ●​ Provided customer support, resolving 90% of client inquiries within the first contact. ●​ Assisted with social media content scheduling, increasing engagement by 15% in three months ●​ Created visual content for social media using Canva ●​ Assisted in onboarding users and explaining platform functionality ●​ Supported marketing efforts by creating 5+ newsletters monthly, boosting open rates by 25%. ●​ Tracked business growth metrics and recommended improvement strategies, using Excel Sheet ●​ Supported the backend structure of a growing telecom business ●​ Collaborated on content planning, marketing, and customer retention efforts TOOLS Microsoft word-Microsoft Excel -Zendesk - Livechat - Trello - MailChimp -Buffer - HootsuitHubSpot – Microsoft Teams- Airtable -Canva– Zoho CRM - Asana - Zoom – Notion – SurveyMonkey- Calendly EDUCATION Ladoke Akintola University of Technology (LAUTECH) BMLS – Medical Laboratory Science Oyo State, Nigeria CERTIFICATIONS - Virtual Assistant Training (Empower Her Remotely) - Graphics Design – (Design Workshop Masterclass) Love what you see? Click here to access my portfolio