Bankole Theresa

BANKOLE OLUWATOMISIN -|-EDUCATION UNIVERSITY OF IBADAN Oyo, Nigeria Bachelor of Science (B.Sc.) in Political Science Second class upper division End date: March 2025. PROFESSIONAL SUMMARY Highly organized and reliable individual with hands-on experience in administrative assistance, customer engagement, and recruitment processes. Known for maintaining professionalism and discretion while handling confidential information. Proficient in Microsoft Office, Google Workspace, and workflow tools like Asana. Committed to streamlining operations, supporting executive functions, and enhancing productivity in dynamic work settings CERTIFICATE • • • Project Management Certificate - Allison Workflow Specialist -Asana Academy Virtual Assistant Skills – Skill2Scale WORK EXPERIENCE Remote Recruiter JUSTHIRED PH December2024-March.2025 • Sourced, screened, and recruited top talent to meet organizational needs • Developed and implemented hiring strategies to improve retention and productivity T-Classics Luxury Fabrics – Remote Customer Support Representative June 2023- January 2025 • Managed customer communications via social media, responding to inquiries with professionalism and efficiency • Coordinated order processing, tracking, and follow-ups to ensure timely delivery and customer satisfaction VOLUNTEER ACTIVITIES Peer Educator April 2023 – March 2025 • Participated in a sensitization program focused on educating and raising awareness about gender-based violence • Empowered students with knowledge and strategies to prevent and respond to gender-based violence, fostering a culture of respect and safety CLEAN UP BODIJA PROJECT Volunteer • • Oyo, Nigeria September 28,2024 Actively participated in environmental conservation efforts, removing litter and debris to improve public spaces and protect local ecosystems Collaborated with team members demonstrating teamwork to achieve project goals SKILLS Technical Skills: Microsoft Word, Excel, PowerPoint, Google Workspace, Asana Administrative Skills: Calendar management, workflow optimization, document handling, scheduling Customer Service: Communication, conflict resolution, active listening Soft Skills: Teamwork, empathy, adaptability, attention to detail