Ban Joseph B. Corbito
BLK 74 Lot 25 Kaluwalhatian St. Karangalan Village Manggahan Pasig City
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Summary of Qualifications
Network Engineer with 7+ years of experience designing, implementing, and supporting carrier-grade data and VoIP (SIP) networks. More than 5 years of expertise in network administration, network design, Cisco WAN and LAN configuration and deployment, Aruba routers and switches, and network troubleshooting. Configuration and deployment of a FortiGate and Juniper firewall.
WORK EXPERIENCE:
Company Name: Intertouch
10F Picadily Star Buidling 4th Avenue Fort Bonifacio, Taguig City
Position: Network and Telephony Engineer May 27, 2019 – Present
Work closely with the network and infrastructure technical manager to design, maintain and support device connectivity using MPLS, VLANS, VOIP, SIP & IPT, VPN and Firewall
Monitor & support tier 3 network troubleshooting to isolate and resolve complex network problems in support of communications solutions.
Installation, deployment, Analysis and troubleshooting of Firewall Technologies i.e. Fortinet and Juniper SRX
Installation and configuration of Router, switch and Firewalls.
Troubleshoot global network connectivity across the offices
Performed network documentation and created disaster recovery plan.
Designing and implementing new network solutions and/or improving the efficiency of current networks.
Works with different vendors in improving network infrastructure including SD-WAN, SIP Trunk and cloud-based solutions
Manages Amazon Connect for Enterprise Call Center with more than 50 users.
Participate in planning, implementation, and growth of the infrastructure on Amazon Web Services
Manages Cato SD-WAN site to site office connectivity and Cato VPN, Zscaler ZIA and ZPA
Manages Network and Systems Vulnerability and advice remediation to resolve cyber security weaknesses via Intruder IO
Conducts POC for different technologies that could improve Enterprise Network and Security (Zscaler, Cloud Solutions)
Participates in Management meeting to achieve ISMS, ISO27001 certification for Intertouch
Company Name: Accenture
Cybergate 2 Pioneer Street, Mandaluyong City
Position: Network Operations Senior Analyst (November 27, 2015 – May 24, 2019)
Provided Solution and Design to Implement customer requirements
Implement configurations for managed network devices (routers, switches)
Configured Voice gateways on Cisco 2900 & 4000 series
Implement IPsec for Voice security on Public Networks
Worked on PRI PRI (National ISDN) and T1 gateway modification and troubleshooting.
Analyzed customer current configurations and recommends upgrade and changes to system, as the client needs change.
Involved with various customer supporting SIP trunk activation and Local Number portability
Responsible for Training both Manila and Bangalore Engineers
Serves as SME/POC and escalation engineer
Developed and documented policies, procedures, standards and guidelines
Company Name: Teletech
2nd Floor, Cybergate Plaza Edsa Avenue
Position: Senior Network Engineer (July 13, 2015 – September 15, 2015)
Manage and provision user profile in CounterPath Client Configuration Server for VoIP platform.
Supports and deploy CounterPath Softphone (Bria and XLite)
Maintain, support and deploy dial plan route in ACME Session Border Controller.
Troubleshoot ACME Oracle Session Border Controller (4500, 4250, and 2600 Series)
Maintain and Support open architecture to support a multi-vendor and proprietary ACD integration strategy
Researches new technologies in the areas of network convergence
Responsible for updating and maintaining documentation for all VoIP network designs
Supports the development of new technology service delivery strategy for new services/features
Acts as a liaison with vendors and third party providers
Provides escalated levels of troubleshooting and support the VoIP(SIP) network
Provides Polycom Mac address/Extension configuration in FTP servers for user registration.
Company Name: Accenture
24th flr Cybergate 2 Pioneer Street Boni, Mandaluyong City
Position: Network Engineer (April 9, 2012 – July 13 2015)
Execution of specific areas of responsibility/deliverables with minimal supervision
Serving as a functional expert for a program or a defined set of programs. Applies knowledge of the enterprise, business system and industry to the project team, supporting or interfacing with their program/project or defined set of projects/programs.
Responsible for the logical configuration of network equipment (both Customer Premise and Network) via thorough routing concepts skill set including Cisco, Juniper, and Nortel and Adtran platforms.
Ensures configurations meet customer expectations as well as industry and product standards. Responsible for accurate back office system data record management.
Supports customer activations and is responsible for configuration adjustments as required for management acceptance testing.
Knowledgeable in implementing WAN connections such as Ethernet, HDLC, PPP (Leased line), ATM and Frame-relay (Packet switched).
Handles data and VoIP circuit activations including T1 up to T3 Circuits
Provisioning of VoIP orders that is to be implemented according to customers desgin
Handles IPv4 and IPv6 Allocation for Public internet and PIP Networks (MPLS)
Builds IPSec Tunneling to allow VoIP traffic in Public Networks
Provides Voice Codec allocation such as G.729 and G.711 for VOIP Platform
Configure Voice Gateway Routers (Adtran TA924, 908e Series, Cisco 2900 Series) and FXS/FXO equipments of the customer as required
Monitor and capture trace logs via Geoprobe Front/Back end.
Establish a Session Initiation Protocol (SIP) Domain Trunking and SIP Signaling IP via Verizon Session Border Controller (SBC)
Ensure high grade quality and on-time delivery of service to worldwide clients.
Company Name: Iplus Intelligent Network Inc.
2F Building 6, Bonifacio High Street Bonifacio Global City
Position: NOC (January 27 2011 – March 16, 2012)
Conduct Tests and Diagnose of different PLDT Services like DSL, Leased Lines, I-Gate, IPVPN via Brains, and VPN via DSL
Performs second line maintenance for possible fault isolation through the aid of various tools such as COMET/Clarity, ICMS and NMS, LDAP and other forthcoming tools/systems that may be acquired for data services.
Monitors circuit status via Network Live, conducts testing of links that are monitored down, and notifies customer on the status of their circuit.
Checking on Cisco-managed router/s via remote access and modifies/adds configurations according to requirement.
Configures and maintains Multi-Access Gateway System and Subscriber Management System, Nokia, Alcatel, and Nortel DSLAM, CISCO10k, Nokia D50 and D500 Craft Terminal, and JUNIPER and Intelligent IP Switch. (Legacy, NGN)
Monitors trouble report assigned to respective groups, coordinate and endorse trouble report to various repair work units involved in the restoration of the facilities being reported
Doing the first line support to all Voice services of a company (ISDN, DID / DOD, FEXLINES
Coordinates with various repair work unit which is responsible for the restoration of Network fault and Escalates to top management through phone calls, e-mails to initiate and push thru fast restoration of the Network fault.
Acts as an intermediary person between contractors and Internal Support Group and/or clients and Contractors with regard to net connections, voice problems, data problems and other PLDT services.
Confirms with customer if the data service has been restored and accepted, once restoration activities had been completed.
Serves as an NOC for SME/Corporate Clients
