BAKSHISH SINGH
C-851 Patel Nagar, Bareilly (UP) - 243122
Contact - / -: |-
OBJECTIVE
To obtain a QA/Test/ Manager/Architect position that helps me use my earned skills and
experience, and provides more growth and learning opportunities.
PROFESSIONAL SUMMARY
12+ years of professional experience in Software engineering with extensive knowledge
in project management, SDLC, quality management, process improvement and
requirement validation.
Working with Infosys since Apr 2005 and have experience with multiple client from
multiple domains including Infosys R&D group.
Excellent Professional experience in Performance Testing and Engineering solutions.
Lead various performance testing initiatives on different protocols in Banking/Finance
sector.
Expertise in Designing and Developing Test plan, Test cases and Generating Test Scripts
Experienced in leading Performance Engineering initiatives enabling PT
strategyplanning, Workload modeling, Profiling/monitoring, bottleneck analysis, PT
analysis and Reporting.
12 years of experience in Manual and Automated Testing, System Testing, Black Box,
Functionality, Stress, Automation, Network Impact, Infrastructure, Performance and
Regression Testing. Experienced in Vugen protocols Web (HTTP/HTML), Web Services,
True Client and Java Vuser.
Well versed with the Global delivery model of executing projects. Executed
successfully projects in Onsite-Offshore Model. Identified activities to improve
efficiency and productivity during offshore downtime
Experienced in analyzing Performance Reports and identifying the Performance
bottlenecks using Monitoring and Profiling tools.
SME for Infosys Network Impact Testing Tool iNITs, Infosys LongArm, LBS
Simulation tool, 3G Convergence Solutions, WindTunnel, CSPT and many other
mobile testing and Performance engineering related IPs.
Have Motivation to take independent responsibility as well as ability to contribute and be
a productive Team Manager and Team member.
Versatile team player with excellent analytical, presentation, communication
and interpersonal skills.
SKILLS
QA tools
Excellent Performance Engineering skills
Experience in Project management
Expert in Network Variability Testing
Excellent problem-solving abilities
Excellent communication skills
SME for Network variability Testing
ISTQB Foundation Testing certified
Extensive knowledge in Defect Analysis
frameworks
Good knowledge on Productivity frameworks
IBM certified Solution expert Cognos 8 BI
Excellent Management skills
Experience in Global delivery model
Experience in LoadRunner/Jmeter/Blazemeter
Experience with Dynatrace/Introscope and other
Monitoring tools
WORK HISTORY
EMONEY (Radnor, PA USA)
Performance Engineer | Radnor, PA USA | September 2016 – Jan 2017
Designed Performance Strategy and process for the Performance Testing and bottleneck analysis in agile
methodology.
Recommended architectural improvements, enhancement in the Performance Test environments and
Monitoring structures.
Provided tools recommendation for Performance Testing and Monitoring, script creation, Performance test
execution and Analysis to address the performance issues and bottlenecks.
Implementing the process and creating documentations to have organized and process oriented
Performance Testing suites for different application modules.
Implementing the Performance Test lifecycle for the current sprint based deployments and for integrated
deployments
Working with Network/Development team, understanding the requirements, preparing test plans.
Scheduling timelines, implementing defect logging and tracking, Test Repository and Management,
standardizing the results/monitoring/analysis reports.
Apart from Performance Strategy, managed the Offshore Automation team and guided them with
the Test Automation framework and selenium scripting for the Functional automation scenarios.
CITIBANK (Delaware, USA)
Performance Test Lead | Bangalore, India | Mar 2016 - August 2016
Supervised the Performance test team and managed the day to day activities/client communication as per
the Test Life cycle.
Requirement Analysis, Test Standardizing and Test Planning, Test script creation and execution and
Test Result/bottleneck analysis.
Managed defect tracking and Schedule adherence of Performance Testing for the tight deadlines
deployments.
Recommended the areas to be deployed dark and suggestions of modules to be deployed or not based
on the analysis and defects after the execution.
Created multiple RFPs for the future opportunities and presented the same to the client.
BANK OF AMERICA (Charlotte, NC USA)
Technical Lead | Charlotte, NC USA | September 2013 - November 2015
Owned Performance Testing portfolio for multiple applications in Cards, Deposits and Shared Operations
and technologies areas.
Implemented the Performance standards to ensure stable application with no performance issues before go
live.
Implemented the Network impact Performance Testing strategy and carried out the Network variability
performance using iNITs.
Streamlined the Performance Test process and managed the offshore team for Performance test
activities including requirement analysis, test planning, script/data creation, test execution and report
analysis for independent and integrated releases.
AMERICAN EXPRESS and other Network Variability Testing Clients (New York, USA)
Product Technical Lead | Chandigarh, India | December 2009 - September 2013
Managed the Mobile Testing solutions and 3G convergence platforms in R&D labs of Infosys.
Benchmarked and created the Manuals, usage documents/guides, application workflow for iNITs.
Validated and certified iNITs on the basis of Industry standards as a product for Network variability
testing.
Ensured the enhancement of the applicability of the tool, quality analysis and improvement with functional
and performance scenarios. Created Test strategy, test plan and test cases for iNITs.
Defined and regularly updated the applicability of the tool by creating the usage scenarios, Functional
possibilities of involvement in debugging scenarios for different domains.
Handled multiple clients’ Portfolios including Bank of America, American express, Dell, Finacle and many
other financial/retail client portfolios for iNITs deployment and application in their Performance test
networks and client sides.
Engaged in creative designing and enhancement of 3G convergence applications UI and backend.
Created test strategy for numerous 3G convergence application and mobile testing solutions and defined
the applicability of the same.
APPLE (Cupertino, CA USA)
Technology Analyst | Bangalore, India | December 2008 - December 2009
Managed the Testing portfolio for mobile me and other internal applications for apple.
Responsibilities included creating test plan and strategy, writing test scenarios, executing functional and
regression test suites, maintenance and support for the applications.
Provided continued maintenance and defect tracking for the applications under radar.
Documented the process and application workflow/functional scenarios to create the extensive test suite
with all possible functional scenarios.
IBM COGNOS INC. (Ottawa, ON Canada)
Technology Analyst | Pune, India | June 2006 - December 2008
Coordinated the Quality control for Cognos Series 7 Suite of applications.
Developed the Functional scenarios and Automation test framework for multiple modules in Congnos
Series 7 as part of Quality control.
Worked in Offshore Onshore model and coordinated with Client to make sure the Quality assurance is of
high standards.
Coordinated the Quality control and enhancement for Cognos Series 8 and handled multiple modules for
Functional testing, Automation testing and tool enhancement as part of Waterfall model.
FUJITSU (Tokyo, Japan)
Software Engineer | Bangalore, India | June 2005 - June 2006
Worked as Test engineer for Transparent data mirroring facility (TDMF) and Advance Copy Manager
(ACM) applications for the client.
Basic responsibilities included functional and regression testing with debugging and enhancements of the
tools.
Worked in Offshore Onshore model being at offshore working with the test team.
MIRACLE SOLUTIONS (Noida, UP India)
Software Engineer | Noida, UP India | July 2004 - March 2005
Designed a Wireless Lan network architecture working on Serial bus over radio frequency. Involved in
the Hardware designing of null modem, supporting driver and optimizing the same. Basic
responsibilities involved Analysis, Research, gathering functional requirements, documentation,
design and configuration, development and deployment.
EDUCATION
BACHELOR OF TECHNOLOGY Computer Science
Sri Ram Murti Smarak College of Engineering and Technology
Bareilly, UP India | 2004
CERTIFICATIONS
ISTQB Foundation Testing Certificate
IBM Certified Solution Expert Cognos 8 BI