Bakhty Khuja

 Bakhtyor “Bakty” Khujaev Male, 43 years, born on 26 July 1981 +381 (62) --— preferred means of communication Reside in: Serbia Citizenship: Russia, work permit at: Russia Not ready to relocate, ready for rare business trips Desired position and salary Operations Manager with Emphasis on Business Growth, Remote. For small business in transformation phase Specializations: — Chief operating officer (COO) or similar functions related to change management Employment: full time, part time, project work Work schedule: full day, remote working Author of "Master Plan: 5 Steps To Small Business: How To Choose, Launch, and Grow a Strong, Lasting Small Business That Brings True Satisfaction" published on Amazon https://www.amazon.com/dp/B0DF6KNNYP Work experience —24 years 9 months August 2024 — September 2024 2 months Probay Remodel Inc USA, probayremodel.com Construction, Real Estate, Architecture • Housing Construction • Commercial Property Construction (Retail Spaces, Office Buildings) Operations Director/Head of General Contractors Objective To apply available expertise to facilitate change management for Probay Remodel Inc. as it transitions from a micro-business to a classic small business, focusing on scalable growth and process optimization. Key Accomplishments 1. Change Management Implementation - Conducted comprehensive employee interviews - Developed detailed job maps for all positions - Created transformation processes to align with new business scale 2. Process Stabilization Prepared strategic plans for scaling project capacity Developed frameworks for: - Building reliable production capacity - Creating sustainable sales capacity - Optimizing other key business functions 3. Growth Strategy Development - Analyzed current business operations - Identified areas for improvement and expansion - Provided clear, actionable growth perspectives Outcome The project at Probay Remodel Inc. has been successfully completed. Through our interventions and strategic planning, the business now has a clear roadmap for sustainable growth and operational excellence. Future Outlook With the implemented changes and newly developed strategies, Probay Remodel Inc. is well-positioned to: - Scale its operations effectively - Improve project management and execution - Enhance customer satisfaction - Increase market share in the remodeling industry I am confident that these efforts will contribute significantly to the company's long-term success and competitiveness in the market. I am open to conduct the same project as at Probay Remodeling for small businesses in other industries/markets. Please visit https://rizecopilot.com for more info January 2018 — August 2024 6 years 8 months Engineering Small Business Initiative rizecopilot.com Educational Institutions • Research, Scientific, Academic Activity • Professional Development, Retraining IT, System Integration, Internet • System Integration, Technological and Business Processes Automation, IT Consulting Author, Head of Research and Development Spearheading research on critical issues in the small business segment Developing innovative methods for small business creation and development Authoring comprehensive strategies for sustainable business growth Author of "Master Plan: 5 Steps To Small Business: How To Choose, Launch, and Grow a Strong, Lasting Small Business That Brings True Satisfaction" published on Amazon https://www.amazon.com/dp/B0DF6KNNYP Author of "Simple Method to Start a Small Business" (in Russian) https://www.ozon.ru/person/huzhaev-bahtier-/category/knigi-16500/ January 2015 — July 2024 9 years 7 months Confidential Company (Due to NDA), the US Senior Operational Manager Led large-scale operational management initiatives, focusing on entry-level mass hiring Developed and optimized recruitment funnels, informational materials, and interview processes Oversaw hiring for mid-level positions, including training and mentoring new hires Managed and directed teams, set objectives, and monitored performance metrics Implemented process improvements resulting in significant efficiency gains April 2010 — May 2023 13 years 2 months IP Khujaev (ИП Хужаев Б.М.) Independent Entrepreneur (Legal concept of solo proprietorship in Russial legal tradition) Provided web solutions and strategic consulting for diverse international clients Worked across multiple industries including construction, hospitality, investment banking, and professional services Developed deep insights into small and micro-business operations and challenges April 2014 — October 2014 7 months OORRAA LLC Business Development, Sales and Customer Support Lead Integral part of the founding team, directly hired by the company founder Led qualitative data collection and analysis for major digitalization efforts Collaborated with cross-functional teams to transform traditional retail into online businesses September 2010 — September 2014 4 years 1 month AI Development Canada, exportsavvy.com Financial Sector • Financial and Credit Brokering (Stock Exchange, Brokerage Activity, Card Issuing and Servicing, Risk Assessment, Currency Exchange Points, Crediting Agencies, Cash Collectors, Pawnshop, Payment Systems) • Managing, Investment Company (Asset Management) Media, Marketing, Advertising, PR, Design, Production • Marketing, Advertising, Designer, Event and PR Agencies Regional representative Managed international investment attraction projects, coordinating the company's back-office operations: Recruited and supervised a team of researchers Optimized market research processes Led client communications and oversaw the preparation of contractual documentation Represented the company's interests in the Russian market: Successfully promoted company services among entrepreneurs, medium and large businesses Developed partnerships with regional investment attraction agencies Conducted successful negotiations and closed a deal in the oil and gas sector January 2008 — September 2010 2 years 9 months Reggi.ru (Webdrive.ru) Business Development and Sales Manager Rapidly progressed from customer support specialist to head of customer support and business development Designed and partially implemented a company-wide restructuring plan based on industry best practices January 2005 — December 2007 3 years Multiple Entrepreneurial Ventures Founder and CEO Founded and successfully exited multiple web-based businesses in Uzbekistan, including an educational platform (Repetitor.uz) and a pioneering women's portal (Lady.uz) Developed and launched Integral, an innovative product and service database for small and mid-sized merchants January 2000 — September 2007 7 years 9 months Freelance Tashkent Private English Tutor Conducted individual and group English language lessons for students of various ages and proficiency levels. Developed personalized curricula tailored to each student's specific goals and needs. Successfully prepared over 50 students for international exams, including TOEFL and IELTS. Specialized in teaching Business English for professionals and preparing students for admission to foreign universities. Employed innovative teaching methods, combining traditional approaches with interactive and multimedia tools. Organized a conversation club for practicing spoken English, which significantly improved students' communication skills. Maintained a high level of client satisfaction, resulting in numerous referrals and a steady stream of new students. Education Incomplete higher 2007 Westminster International University in Tashkent Business Administration, Business Administration Key skills Languages Russian — Native English — C2 — Proficiency Uzbek — Native Skills Business Communication, Organizational Skills, Business Correspondence, Negotiation Skills, Business Development, Sales Growth, Training and Development, Leadership Skills, Client Acquisition and Retention, Team Management, Business Communication, Analytical Thinking, Teambuilding, Brand Management, Client Relationship Management, Handling Large Volumes of Information, Business Process Management, Business Planning, Internal Communications, Start-up Projects, Team Leadership, Customer Service, Organizational Skills, Service Marketing, Marketing Strategy, Marketing Analysis, Competitive Analysis, Client Needs Assessment, E-Commerce Additional information Recommendations Probay Remodel Inc Vadim Litvinenko (CEO) About me Highly experienced and versatile small business expert with over 20 years of expertise in business development, product management, and operational leadership. Proven track record in scaling operations, developing innovative solutions, and driving growth across various industries. Skilled in strategic planning, team management, and optimizing business processes. Looking for a remote position. Will be working from Serbia, current country of residence. Does not have US citizenship nor US employment permit.