Babalola Ayobamikale Elizabeth

BABALOLA AYOBAMIKALE ELIZABETH Ibadan, Nigeria |--LinkedIn My portfolio EXECUTIVE VIRTUAL ASSISTANT PROFESSIONAL SUMMARY I’m a Results-driven Executive Assistant with 3+ years of experience supporting founders and executives in fast-paced, remote environments. Known for building efficient systems that streamline calendar management, inbox operations, and client communication, resulting in improved productivity and seamless daily operations. Highly skilled in leveraging tools such as HubSpot, Google Workspace, Notion, and Zapier to automate workflows, manage CRM pipelines, and enhance decision-making processes. I demonstrate strong business acumen, exceptional attention to detail, and the ability to anticipate executive needs, manage competing priorities, and deliver high-quality support with minimal supervision. Passionate about optimizing operations, improving client experience, and contributing to organizational growth at a strategic level. CORE SKILLS -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ -​ Scheduling Executive Support Calendar Management Email Management CRM Management Customer Support Workflow Automation Data Entry Travel Coordination Communication Time Management Process Improvement Remote Collaboration Administrative Support Meeting Coordination Inbox Management Stakeholder Management PROFESSIONAL EXPERIENCE Executive Assistant (Remote) Jan 2026 – Present​ -​ Managed executive calendars using Google Calendar and Calendly, coordinating 40+ meetings monthly and improving time efficiency by 30%. -​ Prepared reports, meeting briefs, and presentations using Microsoft Office Suite, supporting strategic decision-making. -​ Streamlined multi-channel communication (Email, WhatsApp, LinkedIn), using Slack and Gmail, reducing response time by 50%, maintaining professional client relationships, and improving client engagement. -​ Implemented and managed CRM systems to track 100+ client interactions, increasing lead conversion and follow-up consistency by 35%. -​ Automated administrative and operational workflows using tools like Zapier and Notion, saving up to 10+ hours of manual work weekly and improving operational efficiency. Intern Customer Support Excellerate, (Remote)​ APR 2026 – JUN 2026 -​ -​ Responded to 30+ daily customer inquiries via Zendesk and email, improving response time by 40%. Resolved complaints and escalations using HubSpot CRM, contributing to a 90% customer satisfaction rate. -​ Maintained accurate customer records and interaction logs in HubSpot, ensuring consistent follow-ups and efficient tracking. -​ Collaborated with team members to identify recurring issues, helping improve service processes and reduce customer complaints. -​ Assisted with order tracking and resolution using Zendesk, ensuring timely updates and enhanced customer experience Data Entry & Stock Manager, Plat’num Lounge, Ibadan, Nigeria ​ DEC 2016 – AUG 2025 -​ -​ -​ -​ Managed inventory for multiple departments, ensuring accurate stock levels, timely replenishments, and minimal wastage. Maintained and updated digital records of incoming and outgoing supplies using inventory management software. Streamlined inventory tracking system, reducing stock discrepancies by 30%. Successfully managed high-volume stock operations during peak seasons without stock-outs. Administrative Assistant Secretary Taiwo Bello & Co. Law Firm – Ibadan, Nigeria​ DEC 2011 – OCT 2015 -​ -​ -​ -​ -​ ​ Managed daily administrative operations, including scheduling appointments and maintaining attorneys’ calendars, improving workflow efficiency by 25%. Prepared and formatted legal documents, correspondence, and reports with 100% accuracy, ensuring compliance with legal standards and deadlines. Organized and maintained confidential legal files and records, improving document retrieval time by 40%. Handled client communications via phone, email, and in-person, enhancing client satisfaction and maintaining professional relationships. Coordinated meetings and court schedules, ensuring timely attendance and reducing scheduling conflicts EDUCATION Higher National Diploma (HND) in Biology/Microbiology The Polytechnic, Ibadan, Nigeria. ​ CERTIFICATION - Certified Virtual Assistant – Vsavvy Academy - Customer Support Internship Certificate – Excellerate - Project Management Foundations – LinkedIn Learning - Communication Certification – HubSpot Academy INTEREST -​ -​ -​ -​ Travelling Exploring new recipes Reading Enjoying music Nov 2019