FAIDA M. BABALE
Federal lowcost | kanem suit Street, Gombe, Nigeria | --| LinkedIn: Faida Babale
SUMMARY
● Energetic self-starter with experience in Administration, Customer Relations, Sales and Marketing.
● Excels in providing exceptional service to clients; especially skilled with handling challenging customers.
● Excels in providing administrative support, Business Development, and Content Creation services to clients.
EDUCATION
Gombe State University – Gombe State
MPA, Public Administration
IRGIB Africa University - Benin Republic
BSc, Information Communication Technology
WORK EXPERIENCE
Virtual Assistant To M&E Lead NASCAP
NASCAP – Abuja, Nigeria(Remote)
● Wrote weekly reports and organized meetings for my client
● Created presentations using Google slides
● Managed my client's email and calendar
● Document filing and organization
Sales Representative
Kayhelt Pharma LTD – Jos, Nigeria
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September 2020 – January 2021
October 2012 - March 2016
May 2024 - October 2024
2022 - 2024
Sales Reporting: Compiling daily, weekly, or monthly sales data, analyzing trends, and preparing reports for review
by sales managers and other stakeholders.
Order Processing and Invoicing: Ensuring accurate order entry, processing invoices, and coordinating with
accounts for timely billing and payment tracking.
Scheduling and Calendar Management: Coordinating appointments and meetings with clients or prospects,
managing travel arrangements, and organizing sales team schedules to optimize client interactions.
Lead Generation and Research: Identifying potential leads through research, maintaining a pipeline of prospects,
and gathering information on target clients to support informed sales strategies.
Documentation and Filing: Managing contracts, proposals, and sales-related documents; keeping records
up-to-date and organized for easy retrieval.
Follow-Up and Customer Service: Conduct follow-up calls or emails to ensure client satisfaction, address queries, or
manage any issues with orders or services.
Inventory Management: Monitoring inventory levels, coordinating with supply teams, and ensuring products are
available to meet client demand.
Creating and Updating Sales Presentations: Developing materials, slide decks, or product descriptions to use in
client meetings, ensuring they are current and aligned with the company’s branding.
Expense and Budget Tracking: Recording expenses related to sales activities, managing budgets for client
meetings or events, and submitting reports for reimbursement or approval.
Business Developer
2021 - 2022
Jewel Entrepreneurship and Business School – Gombe, Nigeria
● Calendar and Meeting Coordination: Scheduling meetings with prospective clients, partners, or internal
stakeholders, managing the business development team’s calendar, and arranging logistics for travel or events.
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Sales and Performance Reporting: Gathering and analyzing data on business development activities, creating
regular reports on lead conversion, outreach success, and revenue growth, and presenting findings to
management.
Client Onboarding and Relationship Management: Assisting with the onboarding of new clients or partners,
preparing welcome materials, and managing initial follow-up communications to ensure a positive experience.
Budget and Expense Tracking: Managing budgets for business development activities, tracking expenses related to
client meetings or events, and compiling budget reports to stay within financial targets.
Data Entry Assistant
May 2019 - August 2020
Axios Foundation – Gombe, Nigeria
● Accurately Entered, updated, and maintained data in Axios Foundation Msupply database.
● Verify information, Resolve data discrepancies, and organize records for easy access and retrieval.
Assistant Credit Officer
Universal Investment Development Company(UIDC) - Warri, Delta State
June 2017 - July 2018
● Client Information Management: Collecting, updating, and organizing client credit information, financial statements,
and other documents needed for credit evaluations, ensuring they are accurately entered into databases or CRM
systems.
● Credit Application Processing: Assisting in the initial review and processing of credit applications by gathering
necessary documentation, verifying client information, and ensuring files are complete and ready for analysis by
credit officers.
● Documentation and Filing: Managing physical and digital filing systems for credit files, loan agreements, and other
financial documents, keeping records up-to-date and accessible for quick reference.
● Loan and Payment Tracking: Monitoring active loans or credit accounts, tracking payment schedules, and updating
account statuses in the system. Alerting senior officers or clients of any upcoming or overdue payments.
● Data Entry and Reporting: Entering data accurately into financial systems and generating regular reports on account
status, delinquency rates, and payment histories to support decision-making.
● Communication and Client Follow-up: Communicating with clients to answer questions, follow up on missing
documents, or provide updates on their application status. Coordinating with credit officers for any further client
inquiries.
● Risk Assessment Support: Assisting in preliminary risk assessment tasks, such as reviewing client credit scores,
debt-to-income ratios, and payment history, and preparing information for final review.
● Account Reconciliation: Reconciling records to ensure all payments are correctly applied to accounts, resolving
discrepancies, and collaborating with accounting teams as necessary.
● Compliance and Policy Adherence: Ensuring that credit application processes follow internal policies and
regulatory requirements, helping the team maintain high compliance standards.
● Database and Spreadsheet Management: Creating and maintaining organized spreadsheets to track credit
applications, payment schedules, client interactions, and other data relevant to credit operations.
● Meeting and Schedule Coordination: Organizing and scheduling meetings for credit team reviews, preparing
necessary materials, and taking notes to document key decisions and actions.
● Customer Service: Addressing client inquiries related to credit policies, payment terms, and other account
information, providing clear guidance, and escalating issues to senior team members when necessary.
VOLUNTEER ACTIVITIES
Member, Fathers Delight Media
September 2018 - Present
Actively producing and Editing videos, Handling Fathers Delight social media page to drive growth to the organization, via
social media.
Member, Gombe Marathon Concept.
February 2021 - Present
Actively coordinating with a team of 15 Members to raise awareness of Drug Abuse in Gombe State through Sports
Activities like the Marathon race
SKILLS
Data Entry
Content Creation
Project Management
Business Development
Sales and marketing
Email Management
INTERESTS
Personal Development
Women Empowerment
Etiquette
LANGUAGES
Hausa - Native
English - Expert
French - Beginner
