Azubuike Doris

AZUBUIKE DORIS NGOZI MARKETING EXECUTIVE SKILLS Communication and interpersonal skills. House 4, Peseli 3, Opp. Foursquare Church, Off SunnyVale Road, Lokogoma, Abuja. -- Commercial awareness and business acumen Copywriting and design skills Professional Summary Qualified Marketing Executive with several years of experience in Product and Brand Management marketing. Proven successful at digital and visual marketing and working closely with clients to Creativity An eye for detail closely manage marketing projects and realize profitable outcomes. Expert in strategizing company growth and monitoring new business technologies and markets closely. Skilled leader and Analytical and strategic thinking project Drive and selfmotivation the marketing and sales industry. Grows businesses by Influencing and negotiation skills manager. An Executive Marketer and Business Development Executive with over 5 years of accomplishment in implementing cultural change, innovating brand strategies and exercising sales leadership to unlock growth opportunities. Develops go-to-market strategies by focusing on customer buying processes. Skilled in identifying key business drivers while IT, social media and numeracy skills aligning objectives with consumer demands. Enthusiastic Executive Marketer adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills. WORK EXPERIENCE Marketing Executive February 2022 – Date Architrax Consult, Nigeria  Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.  Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.  Identified value propositions and key messages for company marketing campaigns.  Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.  Maintained reporting and developed actionable insights to continually improve branding efforts.  Researched industry and marketplace trends to develop marketing solutions and enhance business operations.  Managed and oversaw design of marketing material and promotional literature for organization.  Identified industry benchmarks to measure success of key digital strategy areas.  Directed hiring, training and performance evaluations for marketing and sales staff and supervised daily activities.  Traveled to promote current programs and drive marketing through trade shows and industry conferences. Sales Manager Blessed Industrial Resources Zone Nig. Ltd. July 2018 – January 2022  Closed lucrative sales deals using strong negotiation and persuasion skills.  Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.  Displayed excellent sales skills and understanding on how to leverage abilities to exceed quotas.  Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.  Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.  Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.  Maintained ethical and positive working environment to reduce turnover and promote high retention rates.  Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.  Coached employees in successful selling methods and encouraged cross-selling to drive revenue.  Resolved customer issues quickly to close deals and boost client satisfaction.   Established and cultivated solid business relationships with new or existing customers.  Handled customer relations issues, enabling quick resolution, and client satisfaction.  Recruited and hired top-level talent to add value and expertise to sales department.  Achieved sales goals and service targets by cultivating and securing new customer relationships.  Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.        Front Desk/Customer Service Representative UAS Innovations and Solutions Ltd. October 2016 – April 2017  Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.  Offered advice and assistance to customers, paying attention to special needs or wants.  Updated account information to maintain customer records.  Answered customer telephone calls promptly to avoid onhold wait times.  Responded to customer requests for products, services, and company information.  Provided primary customer support to internal and external customers.  Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.  Tracked customer service cases and updated service software with customer information.  Utilized customer service software to manage interactions and track customer satisfaction.  Participated in team meetings and training sessions to stay informed about product updates and changes.  Developed customer service policies and procedures to meet and exceed industry service standards.  Clarified customer issues and determined root cause of problems to resolve product or service complaints. Administrative Assistant Montessori Educational Resort, Abuja, FCT January 2016 – September 2016  Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.  Sorted and distributed office mail and recorded incoming shipments for corporate records.  Executed record filing system to improve document organization and management.  Scheduled office meetings and client appointments for staff teams.  Managed department budgets and generated financial reports for management review.  Drafted correspondence and other documents for CEO and department heads in the company  Processed customer orders accurately and within agreed time frames to meet service standards.  Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.  Assisted coworkers and staff members with special tasks on daily basis.  Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.  Managed filing system, entered data and completed other administrative tasks. Administrative Assistant Taprobane Medical Centre, Abuja, FCT February 2015 – November 2015  Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.  Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.  Answered multi-line phone system and transferred callers to appropriate department or staff member.  Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.  Conducted research to assist with routine tasks and special projects.  Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.  Identified communication channels to set roadmap to distribute information.  Created and updated records and files to maintain document compliance.  Sorted, opened, and routed mail and deliveries to meet business requirements.  Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.  Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.  EDUCATION March 2018 The Next Economy Youth Development Programme (Sponsored by SOS Children Villages, 1% Club, Netherlands, Dutch Ministry of Foreign Affairs and ENVIU) April 2018 Employability Training programme at Guardians of the Nation International February 2013 – April 2017 Bachelor of Science B.SC Microbiology University of Abuja, Nigeria February 2003 –June 2009 Oshodi Comprehensive Senior High School, Lagos, Nigeria