Azizi Capuno

AZIZI CAPUNO SUMMARY I possess over 25 years of professional work experience in Sales, Recruitment, Customer Service, Project Management, Accounts Receivable, and Bookkeeping, as a Virtual Assistant, and as a Social Media Administrator. I am not just proud of the tenure, but the experiences, challenges, and friends that I have gained during those times are what matter most. I have dealt with different personalities, worked with different situations, and overcome struggles and adversities that made me who I am now: adaptable, meticulous, and caring to my clients' needs. CONTACT Adaptability is one of my many talents. Address: Makati City 1204 Phone:- EXPERIENCE Email:-WWW: Bold Profile DIGITAL ADMINISTRATOR - REMOTE TEAM LEAD, 06/2021 - Current BULLS N' BEARS - Australia • Oversee, plan, and deliver content across different platforms (LinkedIn, Facebook, X, formerly Twitter, Instagram, and Threads). SKILLS • Social media management • Form key relationships with influencers across social media platforms. • Client relationship management • Manage and facilitate social media communities by responding to social media posts and developing discussions. • Invoicing processes • Monitor, track, analyze, and report on performance on social media platforms. • Attention to detail • Regularly liaise with clients via email, providing client reports on stats and analyses. • Operations management • Invoicing via MYOB (daily, monthly, and quarterly). • New client onboarding. • Oversee remote team. • Boosting/super boost. • Client subscriptions. • CRM update SPECIAL PROJECT: HEAD HUNTER, 01/2020 - 12/2024 US and AUSTRALIAN CLIENTS • Meeting with a client regarding job requirements. • Looking for suitable applicants. • Screening of applicants' resumes. • Scheduling interviews. • Updating the client. • Conducting interviews • Recruitment coordination • Email management • Multiple priorities management • Task delegation • Deadline adherence • MS office • Work Planning and Prioritization • Verbal and written communication • Submit applicant review/feedback to the client. BACK OFFICE ADMINISTRATOR, 02/2023 - 07/2023 QUANTUM FIRE TECH (Tracing) - Australia • Timesheet checking. • Vehicle Prestart. • Job checking for the Planning team. • Employee KPI monitoring. • Calendar updates BACK OFFICE ADMINISTRATOR, 11/2020 - 05/2021 US TRAFFIC - (Logistics) - Canada • Tracing of shipments in the U.S., Canada, and some parts of Europe. • Send out Tracing Reports, Delivery, and Pick-ups to Carrier. • Call carriers with scheduled delivery and pickups for confirmation • Send out email to dispatchers and their corresponding team for load updates • Call drivers for exact locations when requested by client • Respond to email queries from customers and carriers VIRTUAL ASSISTANT FROM HOME, 09/2019 - 01/2020 ROSSLER SYSTEMS AI - Germany VIRTUAL ASSISTANT FROM HOME, 01/2020 - 11/2024 THOUGHT EXPRESSIONS - Singapore VIRTUAL ASSISTANT FROM HOME, 08/2019 - 01/2020 YOUR NUTRITION COACH - Australia VIRTUAL ASSISTANT FROM HOME, 05/2019 - 09/2019 MULTI FAMILY EQUITY PARTNERS - USA VIRTUAL ASSISTANT FROM HOME, 01/2019 - 09/2019 DAVE LISTER CAPITAL AND MADISON PARK APPRAISAL - USA VIRTUAL ASSISTANT FROM HOME, 01/2019 - 08/2019 JENS NIELSEN MULTI FAMILY REAL ESTATE COACH - USA VIRTUAL ASSISTANT FROM HOME, 03/2019 - 05/2019 THE PARTNERSHIP AI - HongKong VIRTUAL ASSISTANT FROM HOME, 09/2017 - 09/2018 NORTHPOINT - Australia VIRTUAL ASSISTANT FROM HOME, 09/2017 - 03/2018 CANNINGS PURPLE - Australia VIRTUAL ASSISTANT ON SITE, 01/2016 - 11/2017 CLEAR CORP SOLUTIONS - WARRICK HAZELDINE - Australia VIRTUAL ASST ON SITE, 05/2017 - 09/2017 CLEAR CORP SOLUTIONS - MILESSTONE MIGRATION - Australia VIRTUAL ASSISTANT ON SITE, 09/2016 - 05/2017 CLEAR CORP SOLUTIONS - GT MEDIA - Australia • Lead generation • Data entry • Inbound and outbound calls • Email management • Calendar management • Appointment setting • Social media management • Travel planning • Online research • Assigning jobs to staff • Monitoring deadlines • Office inventory • Market research and analysis • Preparing documents/contracts • Bill payments • Organizing data, invoices, and receipts • Managing accounts payable and receivable. • Creating contracts and invoices • Recording expenses and payables • Reconciling credit card expenses. ACCOUNTS RECEIVABLE, 01/2016 - 05/2017 CLEAR CORP SOLUTIONS (TPRC) - Australia ACCOUNTS RECEIVABLE, 09/2014 - 12/2015 CLEAR CORP SOLUTIONS (RAW HIRE) - Australia ACCOUNTS RECEIVABLE, 03/2012 - 08/2014 CLEAR CORP SOLUTIONS (BLUESTONE RECRUITMENT) - Australia • Reference check • Conduct assessment and submit to the finance department • Check remittances and statements from the bank. • Balance post-payment. • Run AR report. • Reconcile ledger. • Call clients for overdue payments. • Maintain balance and suspense accounts. • Send payment reminders. • Allocation of payments. RECRUITMENT, 07/2011 - 03/2012 BLUESTONE RECRUITMENT (Para Consultant) - Australia RECRUITMENT, 01/2011 - 07/2011 BLUESTONE RECRUITMENT (Afterhours Consultant) - Australia RECRUITMENT, 06/2010 - 01/2011 BLUESTONE RECRUITMENT (Santa Project Coordinator) - Australia RECRUITMENT, 06/2006 - 07/2007 HULT INTERNATIONAL BUSINESS SCHOOL - USA • Screening of resumes • Scheduling/conducting interviews • Conducting reference checks • Submitting applicant reviews or feedback • Filling in job orders • Creating rosters • Checking and calculating timesheets • Answering phone and email queries. CUSTOMER SERVICE REPRESENATATIVE, 04/2010 - 06/2010 ULTIMATE SKILLS - Makati City CUSTOMER SERVICE REPRESENTATIVE, 11/2009 - 01/2010 LG UCESS (MACAFEE SECURITY) - Australia CUSTOMER SERVICE REPRESENTATIVE, 07/2007 - 07/2009 CSG OPENLINE (MICROSOFT PARTNER PROGRAM) - USA CUSTOMER SERVICE REPRESENTATIVE, 04/2006 - 06/2010 CENEL DEVELOPMENT CORP (SEAFOOD EXPRESS) - Makati City • Inbound and outbound calls • Responding to emails • Set up meetings • Assisting clients in achieving their MSFT points • Presenting samples • Invoicing • Collecting payment. EDUCATION AND TRAINING Bachelor of Science, Marketing, 03/1998 St Paul University - Manila