Azari Jones, MBA- |-| http://www.linkedin.com/in/AzariJones
Professional Summary
An experienced business professional with over 7 years of experience hospitality experience to include operations, meeting planning, and strategy analyzing and development which resulted in a 2019 Destination International 30 under 30 award. I am a consultant for non-profit organizations and entrepreneurs where I work with clients to improve time and task management with strong attention to detail and organization.
Education
Johnson & Wales University
Master of Business Administration, Hospitality Concentration
University of North Carolina - Greensboro
Bachelor of Arts in Hospitality Management, Business Minor
Professional Experience
Virtual Assistant
Azari Jones | Dec 2019-Present |San Antonio, TX
Productivity Specialist for entrepreneurs and non-profits organizations
Freelance organizational consultant
National Sales Manager
Visit San Antonio | Dec 2016-Dec 2019 |San Antonio, TX
Supervised over 60+ association, corporate, and non-profit accounts in over 10 states
Developed, implemented, and monitored sales strategies to ensure all sales and organizational goals are achieved
Studied and analyzed data to develop budgets and plans that address client and organizational needs
Managed the African American convention sector with a peak room night block of up to 750
Promoted and sold meeting space and facility usage for various events, including conventions, conferences, seminars, trade shows, etc.
Cultivated productive business relationships with meeting planners and corporate contacts
Established customer-specific requirements and developed detailed meeting plans and budgets. Made informed recommendations for venues, accommodations, attractions, and other services in the San Antonio area
Delivered efficient and smooth operations at client events and ensured the consistent quality of services by conducting site inspections
Worked with clients and vendors to resolve logistical issues
Identified areas of improvement for team and client experiences and implemented new processes to increase client satisfaction
Platinum Elite Sales Specialist
Marriott Int’l Customer Care | Mar 2016-Dec 2016 | San Antonio, TX
Implemented strategies, brand procedures, and techniques to maximize revenue for Marriott International
Developed systems across multiple Customer Care departments to increase customer satisfaction
Identified facilities/services and accommodation issues and created systems to meet critical deadlines
Sales Coordinator
Greensboro Airport Marriott | Jun 2015-Feb 2016 | Greensboro, NC
Assisted the Director of Sales with administrative duties
Lead multiple projects for the sales team (i.e create new proposal templates, developed sales coordinator SOP)
Improved site tour process for potential customers on behalf of leadership to acquire business
Front Desk Manager
Sheraton Koury Convention Center | Aug 2013-Jun 2015 | Greensboro, NC
Conducted training and weekly reviews of front desk agents to better serve guest
Delegated the task and responsibilities of multiple departments at 1,000+ room property (i.e. Front Desk, Engineering, and Housekeeping)
Resolved guest matters in a personable efficient manner
