AYU RAHMA
Administrator
Jakarta | - |-
SUMMARY
An Administrator with experience in the sales admin industry and secretary. Familiar with
Sales Admin activity, Ms. Excel, Ms. Word, Administration, Customer Service, and ECommerce. Experienced in communicating with external parties and B2B & B2C customers.
EXPERIENCE
KOPERASI JOINAN MITRA SEJAHTERA - Jakarta, Indonesia
Administration Officer (April 2024 – Saat ini)
● Handling Office Documents and Stationery
● Filing Office Documents
● Assist in obtaining license
● Assist in Correspondence of the Board of Directors with External Parties
● Manage of the Sending of Letters through the Courier
● Receive and Submit a Division/Department's Report to the Board of Directors
● Confirm the Validity of Each Employee's Work Contract
● Organize and monitor field officers
● Make a visit report
● Help customers or field officers prepare documents
PT JOINAN KAPITAL INDONESIA - Jakarta, Indonesia
Corporate Secretary (Mei 2022 – December 2023)
● Handling Office Documents and Stationery
● Filing Office Documents
● Arrange Meeting
● Create Minutes of Meeting
● Assist in obtaining license
● Assist in administration and payment of BPJS
● Assist in Correspondence of the Board of Directors with External Parties
● Manage of the Sending of Letters through the Courier
● Receive and Submit a Division/Department's Report to the Board of Directors
● Confirm the Validity of Each Employee's Work Contract
PT JADDI FOODS - Jakarta, Indonesia
Order Taker Staff (November 2017 – December 2021)
● Receive orders from customers via email (for B2B), Whatsapp (for B2C), and Tokopedia
(for B2C)
● Recap orders in Ms. Excel and input them into Zahir
● Distribute the recap orders to the production department
● Recap each customer's or store's orders to the sales report
● Communicate with the production department and delivery department to make sure the
orders will be sent well
● Complete orders and make sure the orders for B2C customers can be delivered on the
same day
● Communicate with the customers about the purchase order, such as revisions, return, or
delayed shipment
● Handling questions or complaints from customers about products or shipping
● Input monthly sales report
PT JASA MARGA (PERSERO) TBK. CABANG CTC - Jakarta, Indonesia
HR GA Internship (January 2017 - February 2017)
● Input medical reimbursement to system
● Check absent & overtime form for salary calculation
● Input entrance or out mail to expedition book & distribute to every division related
● Managing document, like fotocopy, keep file to archives box, and etc.
EDUCATION
UNIVERSITAS NEGERI JAKARTA (2014 - 2017)
Diploma III of Secretary
SKILLS
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Sales Admin
Customer Service
E-Commerce (Tokopedia)
Correspondence
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Administration
Secretarial Duties
English (Basic)
Data Entry
