AYOTUNDE TOLULOPE TAIWO-ALIU
Lagos, Nigeria
LinkedIn: https://www.linkedin.com/in/ayotundetaiwoaliu
PROFILE
I am skilled in delivering exceptional support and building strong relationships. I excel in communication and
active listening, allowing me to address customer needs effectively and foster positive interactions. With a
proactive approach to problem solving and a commitment to exceeding expectations, I thrive in fast-paced
environments and I am dedicated to enhancing customer satisfaction.
EDUCATION
Bachelor of Science (B.Sc), International Relations
February 2022 – Present
● Second Class Upper
Caleb University, Ikorodu-Itoikin
WORK EXPERIENCE
Diamonds and Pearls Travels Limited
August 2024 – September 2024
Position: Internship Trainee
• Help clients with travel inquiries, bookings, and itinerary planning while providing destination
information.
• Manage paperwork, update client records, and assist with reservation systems and data entry.
• Create and share content for social media, assist with promotions, and gather customer feedback.
• Analyse travel trends, visa policies, and deals to keep the agency updated on the latest offerings.
Educational Institution
January 2025 – May 2025
Position: Data Entry Assistant
• Transferred exam questions and answers from word documents to Excel spreadsheets, ensuring
accurate data entry and organization
• Arranged data in logical and structured format, facilitating easy access and analysis
• Utilized attention to detail in data entry to minimize errors and ensure high-quality output
• Applied organizational skills to manage and structure data, meeting project requirements
The Creative Minds
Position: Typist and Proof reader
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May 2025 – Present
Typed, edited and proofread gospel stories with high accuracy and attention to detail
Ensured consistency in style, tone, and voice throughout the texts
Conducted research to verify facts, quotes, and references
Utilised strong language skills to detect and correct errors in grammar, punctuation, and spelling
CERTIFICATION/TRAINING
Microsoft Word (Office 2016)
The Fundamentals of Digital Marketing
Mastery of IT Ethics
Designing and Formatting a Presentation in PowerPoint
Outstanding Customer Service – The Ultimate Guide
Jobberman Soft-Skills Training
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EXTRA-CURRICULAR ACTIVITIES AND POSITIONS
Lagos Food Bank Initiative
Position: Food Distribution Volunteer
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Packing and Preparing Food Parcels
Distributing Food to Beneficiaries
Maintaining a Clean and Safe Environment
Vision Studios
Position: General Secretary
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April 2025 – August 2025
Managed meetings, taking minutes and distributing them to members
Coordinated events, and ensured successful execution
Handled correspondence with university administrators
Developed and implemented effective communication strategies to promote activities
Maintained accurate records by performing data entry for member information and communication
Caleb University
Position: Logistics Team Member
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August 2024 – September 2024
April 2025 – June 2025
Assisted the logistics head in coordinating college week and dinner events, ensuring smooth execution
Managed transportation and setup operations to facilitate successful events
Worked effectively with the logistics team to achieve common goals, contributing to resolving issues
promptly and ensuring event success.
Vision Studios
April 2025 – July 2025
Position: Costume Team Member
• Assisting in costume design and fittings
• Sewing and altering costumes for performers
• Collaborating with other team members to ensure timely completion of costumes
• Maintaining and organizing costume inventory
SKILLS AND INTERESTS
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Project Management
Excellent organizational skills
Highly Proficient in Computer applications
Problem-Solving and Insight
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Proficient in Microsoft Office
Client Interaction
Team Contribution and Leadership
Analytical Skills
2
