Customer Support & CRM Specialist with proven experience in Zendesk, Gorgias, HubSpot, and GoHighLevel. I help businesses build efficient support systems, optimize customer communication workflows, and improve client retention through smart automation and seamless CRM processes.
My expertise includes help desk setup, ticket routing, live chat configuration, email automation, workflow optimization, knowledge base management, and third-party integrations. I specialize in creating streamlined systems that reduce response times, improve customer satisfaction, and support sales and marketing alignment.
Whether you need a full CRM setup, customer support automation, or process optimization, I deliver clear, scalable solutions that improve operations and drive business growth.