ADAOBI AYOGU-
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Lagos, Nigeria
PROFESSIONAL SUMMARY
Detail-oriented and dependable Executive Virtual Assistant with over three years of experience in
administrative support and real estate-related tasks. Proven expertise in managing property listings,
coordinating showings, preparing contracts using DocuSign, and organizing transaction documents in
Dropbox. Highly proficient with remote communication and productivity tools, including Gmail, Slack, Google
Drive, ShowingTime, and CRM platforms like HubSpot and Zendesk. Adept at creating branded marketing
materials in Canva and maintaining organized, up-to-date records to support smooth real estate transactions.
Known for reliability, initiative, and the ability to work independently in fast-paced environments.
Professional Experience
Virtual Administrative Assistant, Vella Vista Estate Management
Respond to high volumes of guest and tenant inquiries using Zendesk,
consistently maintaining over 95% satisfaction ratings.
Oversee online booking activities and handle issues, cancellations, and changes
on Booking.com Extranet, ensuring smooth property operations.
Monitored property-related communication via Slack and Gmail for prompt issue
resolution.
Utilize Mailchimp to create and manage property newsletters and promotional
email campaigns, increasing booking engagement by 20%.
02/2024 – Present
Remote
Virtual Administrative Assistant, Micron Properties
Sourced for properties across the UK, USA, Ghana, and using Rightmove and
Zoopla.
Maintained effective communication and follow-ups with workmen through chat,
calls, and an email system, reducing response delays by 40% and improving
client satisfaction.
Tracked and managed project timelines using Trello, ensuring 95% of deliverables
met deadlines without supervision.
Implemented automation in HubSpot CRM for email follow-ups and task
reminders, reducing manual workload by 40% and increasing timely client
responses by 25%.
05/2023 – 01/2024
Remote
Administrative Assistant, Federal Medical Centre
Scheduled appointments and managed patient flow using Calendly, reducing
wait times by 30%.
Documented over 100+ patient records weekly in Microsoft Excel, ensuring
compliance and confidentiality.
Utilized Hubspot CRM to gather and analyze patient feedback, contributing to a
20% improvement in patient satisfaction.
Played a key role in administrative coordination, ensuring smooth
communication between dental professionals and patients.
01/2022 – 05/2023
On-site
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Education
Higher National Diploma, Ogun State College of Health Technology
Technical skills
Communication Skill
Slack, Teams.
CRM Tools
Hubspot, Zendesk, Freshdesk
Property Management
booking..com Extranet, Docusign
Email Management & Marketing
Gmail, Outlook, Mailchimp
Technical Skills
File management
Dropbox, Google Drive, OneDrive
Scheduling
Calendly, google Calender
Project Manament
Asana, Trello
Data mangement
Microsof Excel, Google Sheet.
