Ayogu Adaobi

YOUR REMOTE RIGHT HAND Your experienced virtual administrative/ customer support specialist I am dedicated to delivering exceptional services remotely 1 Are you a small business, a start up or a person searching for an extra hand to optimize operations. You are at the right sport. I am a virtual administrative assistance who have honed her skills in delivering expert support to tackle specific challenges, I’m here to deliver solutions that fit your unique needs. My major focus is on providing personalized, efficient support that gets results. Let’s work together to simplify your workload and boost your productivity—because your success is my priority! 2 aragraph text ABOUT ME I am Adaobi Ayogu, a Virtual Administrative/ Customer support personnel with over one year work experience I pride in my ability to bring a detail-focused approach to every task I handle. I have a strong attention to detail and a passion for helping businesses run smoothly. Whether it’s managing schedules, streamlining workflows, or providing topnotch customer support, I bring a proactive approach to every project. I’m skilled in using tools like Asana, Trello, HubSpot, and Zapier to keep things running smoothly, and I’m always eager to learn new ways to make life easier for my clients. Let’s work together to simplify your workload and achieve your goals—because your success is my priority! 3 SKILLS Strong problem solving skills Excellent communication skill Organisational skill Fast paced learner confidentiality Attention to details Ability to multi-task Data entry File Management Customer relationship management Multi-tasking Time management Calendar Management Appointment setting Non-code automation Email management Email Marketing Spread sheet software TOOLS Hubspot CRM Zendesk Asana Trello Slack Loom Dropbox Google drive Mailchimp Gmail Google sheet Zapier Calendly Google calendar WORKSPACE MANAGEMENT I am proficient in google work space management. I can effictively organise your workspace using authomated commands and also integrate frequently used apps for easy access to data. I can effectively manage my client time using google calendar, calendly and other calendar management tools so that my client can stay on track and never miss any event and appointment Streamlined process using Gmail Gmail calendly was integrated to google workspace for effective meeting schedule and follow up mails 6 Customer relationship management I utilized Hubspot in managing customers information,request and data and this enabled me to deliver exceptional customer service and stayed organised Hubspot for managing interactions with customers. 7 project Management I am proficient in utilizing project management management tools to streamline workflow, track progress and collaborate effectively with my team members. I can also integrate frequently used apps to this platform to optimize productivity and automate repetitive task. Asana for tracking and managing task list 8 Trello for assigning and organizing weekly task Simple automation on Trello to avoid repetitive task 9 Communication Tools I am highly skilled in using tools like Slack and Microsoft teams for effective communication and to facilitate seamless collaboration and teamwork. Whether it’s managing channels, organizing virtual meetings, or ensuring clear and timely communication across teams, I leverage these platforms to keep everyone connected and aligned Microsoft Teams for effective communication Slack for communication 10 Other experiences I can effectively use Zapier For a non-code automation and integration of frequently used applications. By creating ‘zaps’ I was able to streamline repetitive task on tools like Slack, Hubspot CRM, Asana and Gmail. I utilize Zapier to set up automated workflows, troubleshoot integrations, and ensure seamless data flow between platforms,these helps to save time and enhance productivity. Zapier For Integrations and Automations 11 Fun fact about me When I am not organizing workflows you will find me organizing something else— parties! I love bringing people together over good food, whether it’s experimenting with new recipes in the kitchen or trying out new dishes exotic dishes on my vacation. I love living a healthy life and i incorporate exercise by spiking the volleyball on the court. I’m also a lifelong learner, always upskilling and exploring new ways to grow—both in my career and in the kitchen. Reviews “Working with Adaobi was a fantastic experience! She went above and beyond to meet deadlines . Her ability to communicate effectively and multi-task made every process smooth and stress-free. I’m thrilled with the results and will definitely hire Adaobi again for future projects!" __ Margret Nina-- Access bank PLC “Ada is such an outstanding tele-health specialist, i love how you handle customers request promptly”. 13 CONTACT INFO EDUCATION Higher National Diploma (HND) Dental therapy, Ogun State College of Health Technology, Ijebu- - 14