I am a skilled Data Entry and CRM Support Specialist with hands-on experience working with Microsoft Dynamics 365 Business Central and Zoho CRM. Over the years, I have developed strong expertise in managing customer data, ensuring accuracy, and streamlining processes that help teams work more efficiently. I have a solid background in handling large volumes of information with attention to detail, while also providing support and training to users on CRM functionalities.
My experience with Dynamics 365 BC includes assisting with system configuration, troubleshooting, and supporting daily business operations. In Zoho CRM, I have worked on customizing workflows, managing leads, and ensuring smooth adoption across teams. I enjoy helping organizations optimize their use of technology to improve customer relationships and business performance. With a combination of technical knowledge, problem-solving ability, and excellent communication skills, I provide reliable support that drives productivity and results.