AYOBAMI ODINI
Lagos, Nigeria • - •-• Linkedin
SALES VIRTUAL ASSISTANT
SUMMARY
Results-driven sales professional with a proven track record in exceeding targets and delivering exceptional
customer support. Skilled in building strong client relationships, identifying needs, and providing tailored solutions
to drive revenue growth. Adept at managing multiple priorities, streamlining processes, and maintaining accuracy
under tight deadlines. Proficient in leveraging CRM tools, data analysis, and market research to identify
opportunities and enhance sales strategies. Committed to achieving business objectives while delivering
outstanding client experiences.
CORE SKILLS
•Negotiation and Persuasion
•CRM Software Proficiency
•Market Research and Analysis
•Product Knowledge
•Effective Communication
•Time Management
•Target Achievement
•Problem-Solving and Objection
Handling
•Networking and Team
Collaboration
•Customer Retention Strategies
PROFESSIONAL EXPERIENCE
ExcelMindCyber, illinois, United State (Remote)
SALES EXPERT
June 2024 – Present
● Optimized CRM usage to track sales activities, enhancing lead management and boosting customer retention by 15%.
● Developed and executed targeted sales strategies, achieving a 70% conversion rate and driving revenue growth.
● Scheduled and managed appointments with high-quality leads and prospects, ensuring efficient follow-ups and increased
sales opportunities
● Conducted market research to identify new business opportunities and partnership prospects, contributing to expansion
initiatives.
● Collaborated with the business development team to craft compelling proposals and pitches that resulted in onboarding
new clients.
Multichoice, Lagos, Nigeria
CUSTOMER RETENTION/SALES EXECUTIVE
September 2023 – June 2024
● Customer Retention: Increased customer retention by 50% through proactive outreach, ensuring consistent engagement
with potential and existing customers.
● Customer Engagement: Effectively communicated product and service information to over 100% of targeted customers
daily, fostering long-term relationships
● Data Management: Maintained accurate and up-to-date customer records, leveraging data to drive sales decisions and
improve customer interactions.
Access Bank, Lagos, Nigeria
SALES REPRESENTATIVE
March 2023 – September 2023
● Inbound Lead Qualification: Managed an average of 100 inbound calls daily, qualifying leads and providing timely
responses to customer inquiries.
● Complaint Resolution: Effectively addressed and resolved customer complaints, achieving a 95% satisfaction rate and
ensuring a positive customer experience.
● Sales Conversion: Identified upselling opportunities during calls, converting inquiries into successful sales and enhancing
overall revenue.
EDUCATION
LAGOS STATE UNIVERSITY, Lagos, Nigeria
Theatre Art, Second class
September, 2021
CERTIFICATIONS & OTHER
VIRTUAL ASSISTANT PROGRAM: VSAVVY ACADEMY
VIRTUAL ASSISTANT SKILLS IN THE DIGITAL AGE: AFRICAN LEADERSHIP XCELERATOR(ALX)
