Aynslie Skye Glendenning

SKYE GLENDENNING Bellingham, WA 98229 - -- PROFESSIONAL SUMMARY Organized and detail-oriented administrative professional with extensive experience in data entry, record management, and providing operational support. Proficient in maintaining filing systems, managing office equipment, and delivering exceptional customer service. Skilled at multitasking in fast-paced environments and supporting efficient office operations. SKILLS • • • • Data entry and electronic medical records management Physical and digital filing system management Proficient in Microsoft Office Suite Office equipment ordering • • • • Effective communication with diverse client bases Self-directed with excellent organizational skills Ability to multitask and prioritize tasks effectively WORK HISTORY 03/2022 to 01/2025 Clinical Administrative Lead Avero Diagnostics – Bellingham • Provided administrative support for daily office operations, ensuring smooth workflows • Managed data entry and maintained accurate digital and physical filing systems • Placed office supply orders, ensuring office equipment was functioning and supplies were well-stocked • Supported leadership with projects to improve operational efficiency 06/2024 to 11/2024 Quality Assurance Lead split role Avero Diagnostics – Bellingham • Managed Legal medical record requests for three offices, ensuring compliance with HIPAA regulations and confidentiality requirements. • Streamlined medical record workflows, enhancing efficiency and compliance with regulatory standards. • Trained staff on medical record workflows, enacted initiatives to uphold quality and accuracy in medical records processing. • Collaborated with cross-functional teams to improve data entry processes and prepare for regulatory inspections. 07/2021 to 03/2022 Receptionist Northwest Eye Clinic – Bellingham • • • • Answered phone calls and directed inquiries to appropriate personnel. Scheduled appointments and coordinated clinic resources. Delivered excellent customer service to patients and visitors. Maintained office organization and ensured compliance with HIPAA standards. 12/2020 to 06/2021 Program Coordinator Workforce Grants Department – Mount Vernon • • • Assisted leadership in preparing for and conducting state audits of patient records, ensuring strict compliance with privacy regulations Maintained comprehensive client records for compliance and service continuity. Enhanced administrative workflows to better serve diverse populations. 12/2019 to 12/2020 Office Assistant Workforce Grants Department – Mount Vernon • • • Reviewed and organized documentation, ensuring compliance with regulations Facilitated resource access for non-English speaking clients, prioritizing equity and service excellence Managed patient check-in and scheduling, improving flow and reducing wait times EDUCATION 12/2024 Six Sigma White Belt Certificate 06/2020 Bachelor of Applied Science in Applied Management Skagit Valley College – Mount Vernon, WA Summa Cum Laude Relevant Coursework: Business Law, Operations Management, Project Management EXTRACURRICULAR ACTIVITIES Bachelor of Applied Science in Applied Management- Co-Secretary Skagit Valley College, Mount Vernon, Washington Environmental Club- Volunteer Skagit Valley College, Mount Vernon, Washington