AYN MARIZZ P. YAP
Address: 8 Garnet Street, Marfori Heights, Davao City
Mobile:-
Email address:-Skype ID: aynyap
VA|CUSTOMER SUPPORT |ACCOUNTANT | GRAPHICS DESIGN | SOCIAL MEDIA MARKETING
Five Years Experience with Admin, Customer Support, VA whose qualifications includes a degree in BS
Accountancy; has detailed knowledge on how to social media marketing. Six years of experience
accounting and bookkeeping. As well as providing solutions and updates to improve your company’s
web presence.
SUMMARY OF SKILLS AND CAREER HIGHLIGHTS:
• Computer Literate
• With advanced skills in Filipino and English communication both written and spoken
• Knowledgeable on Philippine Financial Reporting Standards (PFRS) and audit methodologies
Exposure on audit and finance in different industries, such as agriculture, trading,
manufacturing, real estate, aquaculture, cooperatives and construction – 5 years of audit
experience
• Proficient in Microsoft Office Applications such as Word, Excel and Power Point – More than 6
years of experience
• Proficient in documentation and communication (oral presentations, documenting reports, etc.)
• Works well with others
• Trustworthy and dependable
• Capable of making decisions and solving problems
• Strong analytical ability
• Reliable in delivering the expected and additional responsibilities assigned
• Flexible and can adapt easily
• Focused on client satisfaction
• Works well even under pressure
• Project Management
• Social Media Marketing
• Graphic Design
• Knowledgeable in Xero and QuickBooks
• Customer Support
EMPLOYMENT HISTORY:
DEL MONTE FRESH PRODUCE (PHILS.) INC.
Office Clerk
April-May 2010 – OJT
INTERWIDE MARKETING
Office Clerk
May 2010 - Summer Job
REYES TACANDONG & CO. (An affiliate of RSM International)
Senior Associate Auditor
November 2011-August 2016
Reyes Tacandong & Co. is the Philippines’ fastest-growing professional services firm that provides topnotch solutions to clients and outstanding learning and development opportunities to the associates.
They are a group of Filipino professionals that provides Due Diligence, Tax, Advisory and Audit
Services to their clients.
Tasks and Responsibilities:
• Participated in the proper planning, scheduling and time control of audit work;
• Prepared audit work programs, audit reports, audited financial statements and income tax returns
and management letters;
• Performed analytic review of the clients’ operations including understanding of client’s business
and industry and critical business processes;
• Evaluated effectiveness of client’s internal control procedures and made necessary
recommendations;
• Communicated matters which have potential audit and reporting risk to client and to Firm’s
managers;
• Assisted the engagement team in rendering audit services to clients like obtaining evidential
matters to substantiate the fairness of the client’sfinancial statements, preparing reports, schedules
and summaries based on findings and assisting in office functions and assignments;
• Documented key business processes and tested controls related to business risk areas of the client
and identified areas of business risks andopportunities to improve efficiency and profitability of
the client’s over-all business operations; and
• Assisted group clients in the consolidation of parent company and its subsidiaries after the wrapup engagement of the audit process.
Industry Exposure:
• Companies engaged in agriculture (Banana, Pineapple, Cattle), aquaculture and exportation
• Companies engaged in buying and selling of merchandise;
• Companies engaged in manufacturing;
• Companies engaged in mining and exploration;
• Company engaged in real estate business
• Cooperatives
TAIL WIND OUTSOURCING
Project Manager
July 2013-April 2015
Tasks and Responsibilities:
• Project Management
I handle the team in delivering quality projects. I manage the assignment of tasks make sure that
they are of quality assurance and maintain the client relationship.
• Payroll
I managed the teams payroll.
• Keyword Research
I do research on highly searched terms that have medium competition. This is a very vital tool.
You need to do keyword research before purchasing a domain.
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Research
I do research on Google with any niche or topic that we are catering to be able to provide a
useful information that people would want to read.
Calendar Management
I manage the client’s Google Calendar with events and meetings.
CRM Management
I have worked with Mailchimp. I ensure that all contact information is correct in CRM.
Newsletter
I have worked with mailchimp
Email Management
I worked with organizing mails and responding client’s email.
Customer Support (Zendesk)
I have supported customer requests for tasks, complains and customer service for the company.
Chat Support
I worked as a chat support with customers who has queries and managed for different websites. I
respond to email and send fax information.
Social Media Marketing
I marketed with Social Media Facebook, Instagram, Linkedin, Twitter and Pinterest.
Photoshop
I have advanced skills in graphic designs.
TRIBE DIGITAL MARKETING (Tim Mcgee)
Virtual Assistant
April 2015-September 2016
Tasks and Responsibilities:
• Graphics Design
I have advanced skills in graphics design.
• Social Media Management
I marketed with Social Media Facebook, Instagram, Linkedin, Twitter and Pinterest.
• Content Management
I have managed content for the company’s website.
• Email Management
I worked with organizing mails and responding client’s email.
• Calendar Management
I manage the client’s Google Calendar with events and meetings.
• Admin Tasks
I am a detailed oriented person and have worked as an admin assistant for the company.
• Bookkeeping Services – Xero
I managed the company’s xero account.
COUPLES IN STEP (Irene Oudyk-Suk)
Virtual Assistant, Customer Support
October 2016-May 2017
Tasks and Responsibilities:
• Transcriptions of audio
I have transcribed the client’s training materials.
• Backup Website and Update Plugins
I have backed up website and updated plug-ins for the company.
• Email Management
I worked with organizing mails and responding client’s email.
• Calendar Management
I manage the client’s Google Calendar with events and meetings.
• Research
I do research on Google with any niche or topic that we are catering to be able to provide a
useful information that people would want to read.
• Admin Tasks
I am a detailed oriented person and have worked as an admin assistant for the company.
• Bookkeeping services - Xero
I managed the company’s xero account.
• Invoicing clients
I have managed the company’s invoicing to its clients.
• Bank Reconciliation
I have maintained the company’s bank reconciliations.
• Managing and recording of sales and expenses
I have manage the company’s records of sales and expenses.
• Customer Support
Preparing and submitting sales contracts for orders. I also respond to client’s email and queries.
LAURENS DECONINCK
Virtual Assistant
June 2017-October 2017
Tasks and Responsibilities:
• Project Management
I handle the team in delivering quality projects. I manage the assignment of tasks make sure that
they are of quality assurance and maintain the client relationship.
• Admin Tasks
I am a detailed oriented person and have worked as an admin assistant for the company. I am
proficient with spreadsheets and managing data and records of the company.
• Social Media Management
I marketed with Social Media Facebook, Instagram, Linkedin, Twitter and Pinterest.
• Graphics Design
I have advanced skills in graphics design.
• CRM Management
I have worked with Mailchimp.
LAURIE ANDERSON
Virtual Assistant/ Graphic Assistant
November 2017-January 2018
Tasks and Responsibilities:
• Wordpress Management
I have handled wordpress setup for the company.
• Research
I do research on Google with any niche or topic that we are catering to be able to provide a
useful information that people would want to read.
• Admin Tasks
I am a detailed oriented person and have worked as an admin assistant for the company. I am
proficient with spreadsheets and managing data and records of the company.
• Social Media Management
I marketed with Social Media Facebook, Instagram, Linkedin, Twitter and Pinterest.
• Graphics Design
I have advanced skills in graphics design.
• CRM Management
I have worked with Mailchimp.
MERCADO PUBLISHING
Virtual Assistant
January 2018-November 2018
Tasks and Responsibilities:
• Research
I do research on Google with any niche or topic that we are catering to be able to provide a
useful information that people would want to read.
• Admin Tasks
I am a detailed oriented person and have worked as an admin assistant for the company. I am
proficient with spreadsheets and managing data and records of the company.
• Social Media Management
I marketed with Social Media Facebook, Instagram, Linkedin, Twitter and Pinterest.
• Graphics Design
I have advanced skills in graphics design.
• Transcriptions of audio
I have transcribed the client’s training materials.
• Calendar Management
I manage the client’s Google Calendar with events and meetings.
THINKING INNOVATIONS PTY LTD/ LEAP
Conversion Consultant
November 2018-March 2019
Tasks and Responsibilities:
• Data Entry
Client sends me data and I enter them in the clients system.
• Report creation and update
Create and update client’s template reports.
• Reconciliation of data
Reconcile data generated by client.
EDUCATIONAL ATTAINMENT:
Ateneo de Davao University- (College)
E. Jacinto St., Davao City, Philippines 8000
Bachelor of Science in Accountancy
Graduated with latin honor- Cum Laude
PTT Talents Scholar
Stella Maris Academy of Davao- (High School)
N.Torres Street, Bo. Obrero, Davao City
Consistent honor student and graduated as Merit Awardee
Highest CSAT Awardee
Stella Maris Academy of Davao- (Elementary)
N.Torres Street, Bo. Obrero, Davao City
Consistent honor student and graduated First Honorable Mention
Second honor in Chinese
REFERENCE:
Full Name:
Job Title:
Company:
Email Address:
Tim McGee
Digital Marketing Assistant
Tribe Digital Marketing-
Full Name:
Bryan Biernat
Job Title:
Social Media Marketing Specialist/SEO and Virtual Assistant
Email Address:-Full Name:
Job Title:
Company:
Email Address:
Manolito Bibay
Project Manager
Scarlet Stallion-
Full Name:
Job Title:
Company:
Email Adress:
Maria Corazon Magabilen
Senior Audit Associate
Reyes Tacandong & Co.-
