Ayisha Rafiya

AYISHA RAFIYA K GLOBAL VISA EXECUTIVE CONTACT--- Calicut, kerala, India DOB:- linkedin.com/in/ayisha-rafiya-03b4b3304 PROFILE Currently working as a Global Visa Executive with extensive experience in managing a comprehensive range of international visa services. Specializing in visa filing, documentation, and ensuring compliance with global travel regulations. Highly skilled in navigating complex visa requirements, including e-visa and traditional applications, and providing strategic guidance on visa matters. Proven expertise in handling business, tourist, and special category visas. Demonstrated ability to streamline visa workflows, enhance operational efficiency, and deliver exceptional service to employees and clients managing global mobility. EXPERIENCE EDUCATION INDIRA GANDHI NATIONAL OPEN UNIVERSITY Master of Tourism & Travel management 2024- Pursuing UNIVERSITY OF CALICUT Bachelor of travel and tourism management 2021 - 2024 SKILLS Documents handling Visa filing Documentation expert Client Consultation and customer service Teamwork and Time management Card network operations (Visa,Mastercard) Communication skill and leadership Global Perspective Data-Driven Decision Making Operational Excellence Data analytics and insights Strong work ethic and integrity Application Processing CRM, Excel, Word LANGUAGES English Malayalam Hindi AROOHA TRAVEL AND TOURISM GLOBAL VISA EXECUTIVE JULY 2024 PRESENT Process visa applications for various countries, ensuring accuracy and completeness of documentation. Liaise with embassies, consulates, and visa processing centers to facilitate timely visa issuance. Managed end-to-end travel coordination, including document attestation (education certificates, birth/marriage certificates, passports), visa processing, arrival card preparation, and ensured compliance with immigration laws and regulations Provide guidance and assistance to clients regarding visa requirements, procedures, and documentation. Maintain up-to-date knowledge of visa regulations and policies for different countries. Handle inquiries and resolve issues related to visa applications in a professional and efficient manner. Maintain accurate records of visa applications, approvals, and denials. Verify and manage travel documents, such as passports, to ensure clients meet visa requirements. Collaborate with other department, HR, and external vendors to facilitate smooth visa processes and travel arrangements. Continuously evaluate and improve visa processes to increase efficiency and reduce costs. Focuses on compliance and regulatory issues related to visa applications. EZViSA AND IMMIGRATION IMMIGRATION CONSULTANT APRIL - JULY 2024 Assess clients eligibility for various immigration programs based on their individual circumstances and immigration goals. Provide expert advice and guidance to clients on immigration laws, regulations, and procedures. Keep abreast of changes in immigration policies, laws, and regulations, and communicate updates to clients as necessary. Conduct client consultations, interviews, and assessments to gather relevant information and determine the best course of action. Maintain accurate records of client interactions, application status, and documentation for reference and compliance purposes. Provide exceptional customer service to clients, addressing inquiries, concerns, and issues promptly and professionally. Collaborate with internal teams and external partners to ensure seamless coordination and delivery of immigration services. Stay informed about industry trends, best practices, and emerging technologies to enhance service delivery and client satisfaction. CERTIFICATES CERTIFICATES SPEED WINGS AVIATION ACADEMY INTERNSHIP JOB TRAINING 2023 Travel Geography Travel Documents Awareness in GDS(Galileo, Amadeus) Online reservation International travel destinations Time calculations AIRPORT OPERATIONS | CIASL ACADEMY 2023 It is a certificate of participation on the workshop in kochi in association with ciasl academy 12 Th NATIONAL EDUCATION SUMMIT & MEDIA SEMINAR ON NEP 2019 | FAROOK COLLEGE It is a certificate of participation as a delegate , resource person, chaired a session, key note speaker, presented a paper in the 12 Th national education summit on decoding education 21.4 & media seminar on NEP 2019. VOLUNTEER EXPERIENCE NATIONAL SERVICE SCHEME 2021 Completed satisfactorily 2 year period as volunteer in the National Service Scheme and also attended 7 days special camp. NATIONAL TOUR 2024 Actively engaged in the National Tour Program conducted as a part of academic curriculum and visited many states in the country to experience cultural invariants, languages and rituals. DECLARATION I, Ayisha Rafiya, declare that the information provided in this CV is a true and accurate representation of my qualifications, experience, and skills.