Ayesha Zia
Global People Leader | HR Executive
| Head of People & Culture (EAT)
About Me
Hard Skill
Data Analytics - Advance Excel
Power BI Advance level
Python Basic
Digital Learning Platforms
Microsoft 365 - Advance Level
HR Technology (ATS, HRIS)
HR metrics and reporting
Compensation & benefits
management
Soft Skill
Observation
Decision making
Communication
Leadership and influencing skills
Problem solving and Critical
thinking
Adaptability and resilience
Multi-tasking
Education Background
Iqra University Karachi
Masters of Business Administration
Completed in 2018
University of Karachi
Bachelor of Commerce
Completed in 2011
Certification
Institute of Chartered Accountant of
Pakistan
Data Analytics Training Program
Completed in 2023 (8 Months)
Strategic and business-focused People Leader with 10+
years of experience driving organizational performance
across East Africa and South Asia. Proven success
architecting and scaling HR systems in lean, distributed,
and multi-country environments. Expert in talent density,
leadership development, people operations, performance
systems, compensation design, safeguarding, and complex
employee relations. Adept in global HR operations, people
analytics, and leading high-output teams.
Professional Experience
Deputy Manager – Digital Talent & Org Development
(Education & Training)
Institute of Chartered Accountant of Pakistan - Hybrid
2023 - Present
Key Responsibilities
Transformational Leadership & Org Development
Partnered with senior leadership to design digital talent
frameworks, capability development pathways, and futureskills programs for business professionals aligned with
organizational strategy.
Introduced first-of-its-kind Digital Technology Awards,
elevating employer brand and industry positioning.
People & Performance Systems
Built scalable learning systems, structured competency
assessments, and performance measurement dashboards
driving decision-making.
Led a cross-functional team with strong coaching, calibration,
and accountability mechanisms.
HR & People Operations
Implemented digital transformation initiatives that improved
operational efficiency and reduced costs.
Managed stakeholder relationships, governance, and
compliance across diverse internal/external groups.
Regional Manager People & Culture (East Africa)
Modern Coast Group of Companies
Kenya-Uganda-Burundi-Tanzania
2020 – 2023
Key Responsibilities
Global People Operations & HR Architecture
Built and scaled HR systems across 4 countries (Kenya,
Uganda, Tanzania, Burundi), including workforce models,
people processes, and leadership structures.
Designed and operationalized performance management
systems linking development to measurable outcomes.
Expertise
Talent Acquisition and Recruitment
Employee Relations
Training and Development
Change Management
Diversity, Equity and Inclusion (DEI)
Performance Management
Employer Branding
HR Strategy and Planning
Pay roll & benefits management
HR Analytics
Conflict resolution and mediation
HR project management
Cross cultural competence
HR Risk Management
Succession planning
HR Technology Management
HR Leadership and Coaching
Achievements
2023 - Aug
2018 – 2020
2020 – 2023
Main Lead in the Digital
Technology Awards 2023,
first of-its-kind FinTech
awards in Pakistan.
Bulk Hiring of more than
200
employees
with
reduce cost by 20%
Vocal person in Shrimp
farming
project
in
collaboration
with
Thailand
Vocal and team leader Showcase the projects in
EXPO-2019
Successful
implementation of ATS
HR Audit of previous tenor
hiring
Digitalization
of
HR
department
Implementation of Courier
system
More than 20 Training
conducted
and
implemented
Best Entrant of the Year
2022
Reference
Talent Strategy & Leadership Development
Led regional executive hiring and built a repeatable hiring
machine improving quality and speed.
Conducted leadership coaching, succession planning, and
managerial capability-building programs.
Rewards & Compensation
Developed
compensation
frameworks
and
benefits
structures balancing competitiveness with operational
efficiency.
Complex Employee Relations & Safeguarding
Served as senior advisor on sensitive people matters, conflict
resolution, investigations, legal compliance, and risk
mitigation.
Culture & Engagement
Built employee engagement strategies that significantly
improved retention and morale across diverse cultural
contexts.
Operational Excellence
Digitized HR operations, introduced ATS, HRIS upgrades, and
reduced HR costs through strategic workforce planning.
HR & Pople | Documentation Specialist
Fishermen's Cooperative Society | Documentation
Officer
Pakistan-
Key responsibilities:
Led high-volume hiring (200+ hires) with structured
processes and measurable impact.
Implemented
HR
operations
including
onboarding,
performance, grievance handling, and HR policies.
Conducted employee engagement programs and training
sessions across departments.
Developed HR metrics to improve compliance, productivity,
and decision-making.
Additional Position | Social Media Team leader and
Liaison Officer-
Key responsibilities:
Managed marketing content, campaigns, and success
reporting.
Coordinated media, social platforms, and promotional
activities.
Organized visits for foreign delegations.
Served as liaison for department heads and handled
communications.
Addressed customer concerns and escalated critical issues.
Oxis Chemicals & Engineering | HR Officer
-
Will be furnished on request
Key responsibilities:
Supported performance reviews, recruitment, employee
relations, and policy development.
Managed
HRIS
data,
compliance,
and
employee
documentation with high accuracy.
