Ayesha Patel

Ayesha​ ​Shahbaz​ ​Patel ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Virtual​ ​Personal​ ​Assistant www.facebook.com/ayesu24 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Phone:​ ​+​91​ ​99​ ​30​ ​236844​ ​– Email LinkedIn Profile I am a Data Processing Expert with eleven years of experience in the business development field as a Virtual Personal Assistant, my expertise are but not limited to Database generation, Lead generation via web research, data entry, copy typing, Excel etc. I have also performed various tasks as a Business analyst in order to get business via emails to C-level people for different industries. I can make company dockets as well as prepare a daily report for my client. Being a teacher I can also provide training. I am hardworking, honest and love to do my work perfect. Always willing to learn​ ​new​ ​things​ ​and​ ​initiate​ ​innovative​ ​ideas​ ​to​ ​my​ ​work. Education Higher​ ​Secondary​ ​Education Mumbai​ ​University Computer​ ​Skills Computer​ ​Basics​ ​&​ ​fundamentals​-(Swift​ ​India,​ ​NIIT)​ ​Completed course​ ​in​ ​Computer​ ​Fundamentals​ ​&​ ​Basics​ ​comprising​ ​of​ ​MS Office​ ​&​ ​windows​ ​Operating​ ​Systems.​ ​Excel​ ​Expert. TESOL Diploma​ ​in​ ​Pre​ ​and​ ​Primary​ ​Teachers’​ ​Training​ ​with​ ​specialization in​ ​Teaching​ ​English. Experience IT​ ​Nation​ ​India​ ​Pvt.​ ​Ltd​​ ​(2006​ ​-​ ​2007) Team​ ​Leader​ ​(Customer​ ​Care) Call up the board number & ask for the admin assistant of the Target Audience which consists of titles such as CIO, VP/Director IT, VP Engineering, VP-R&D, and VP Product Development. And/or concerned person. Give them a brief introduction about the Company & also the purpose of the call/Meeting invite. Derive their email ids & direct telephone numbers and forward the details in an excel​ ​sheet​ ​to​ ​the​ ​requester​ ​on​ ​a​ ​daily/weekly​ ​basis​ ​as​ ​per​ ​the​ ​SLA’s​ ​agreed​ ​upon. Data​ ​Entry​ ​Executive. Enter​ ​Client​ ​Information​ ​into​ ​the​ ​CRM​ ​system​ ​on​ ​daily​ ​basis. Wipro​ ​BPO​​ ​(2006​ ​-​ ​2008) Customer​ ​Service​ ​agent​ ​in​ ​a​ ​financial​ ​Process​​ ​(Credit​ ​Cards) Handling Inbound Customer service Calls relating to Billing, Information & disputes to make sure that the call is a first call resolution within the appropriate time with a satisfied Customer/Caller with​ ​all​ ​policies​ ​&​ ​procedures​ ​adhered​ ​to. Sales/Business​ ​Analyst​ ​with​ ​Wipro​ ​Sales Doing research on various companies and collecting their data and managing it by formatting in the word format. Targeting the higher authority of selected companies like the CIO. CTO, VP, MD and/or concerned person. Give them the brief introduction and also purpose of the call and invite for a one on one meeting with our Managers and higher authority. Managed the database for Japan Region of Wipro which was collated on a special formatted tool (CRM). Created various PPT and Company dockets when requested by the target audience or the Managers and higher authorities of Wipro Sales Center. Also handled queries related to visa and immigration for Wipro Technologies. Did web research in order to derive the direct emails and contact numbers of targeted audience for various industries. Projects​ ​undertaken​ ​as​ ​a​ ​Freelancer​​ ​(2008​ ​–​ ​Present) America​ ​Trading​ ​Company​ ​(2008-Present)​ ​(One of​ ​United​ ​States'​ ​Social​ ​Media Company) Data​ ​Processing​ ​Executive To​ ​handle​ ​Database​ ​of​ ​traders​ ​collected​ ​from​ ​various​ ​trade​ ​shows​ ​worldwide. Extract​ ​information​ ​from​ ​the​ ​website​ ​and​ ​enter​ ​into​ ​the​ ​excel​ ​file. Lyra​ ​Nara​ ​Inc.​ ​(One​ ​of​ ​Canada’s​ ​leading​ ​Health​ ​Website) Website​ ​&​ ​Data​ ​Processing​ ​Manager As​ ​a​ ​Website​ ​&​ ​IT​ ​Manager​​ ​I​ ​manage​ ​data​ ​processing​ ​on​ ​the​ ​web​ ​shop,​ ​input​ ​new​ ​products​ ​and eventually​ ​delete​ ​some​ ​others,​ ​generate​ ​flashing​ ​pages,​ ​correct,​ ​change​ ​or​ ​add​ ​new​ ​text​ ​and images,​ ​optimize​ ​the​ ​website.​ ​The​ ​whole​ ​job​ ​is​ ​around​ ​keeping​ ​the​ ​web​ ​shop​ ​in​ ​very​ ​high​ ​quality conditions. Virtual​ ​Assistant As​ ​a​ ​Virtual​ ​Assistant​​ ​managing​ ​all​ ​sort​ ​of​ ​admin​ ​work​ ​like​ ​managing​ ​meetings,​ ​presentations​ ​for meetings,​ ​Calendar​ ​and​ ​appointment​ ​settings,​ ​email​ ​management,​ ​data​ ​entry,​ ​copy​ ​typing​ ​and excel​ ​work,​ ​PPT​ ​Presentations,​ ​Email​ ​Search,​ ​web​ ​search,​ ​web​ ​research,​ ​data​ ​mining​​ ​for​ ​the​ ​CEO​ ​of Lyra​ ​Nara​ ​Inc. Social​ ​Media​ ​Manager As​ ​a​ ​Social​ ​Media​ ​Manager​​ ​I​ ​manage​ ​all​ ​the​ ​Social​ ​Media​ ​accounts​ ​and​ ​take​ ​care​ ​of​ ​posting​ ​various articles,​ ​posters​ ​and​ ​recent​ ​updates,​ ​managing​ ​the​ ​marketing​ ​including​ ​SEO,​ ​PPC,​ ​Google​ ​analytics with​ ​Adwords​ ​and​ ​Email​ ​Marketing. McKay’s​ ​Grass​ ​Seeds​ ​(Australian​ ​Online​ ​seeds​ ​Website) Website​ ​&​ ​Data​ ​Processing​ ​Manager Managing​ ​the​ ​website​ ​and​ ​prices​ ​and​ ​calculating​ ​the​ ​weekly​ ​profits​ ​and​ ​managing​ ​the​ ​ebay​ ​sales. Virtual​ ​Assistant As​ ​a​ ​Virtual​ ​Assistant​​ ​managing​ ​all​ ​sort​ ​of​ ​admin​ ​work​ ​like​ ​email​ ​management,​ ​data​ ​entry,​ ​copy typing​ ​and​ ​excel​ ​work,​ ​PPT​ ​Presentations,​ ​Email​ ​Search,​ ​web​ ​search,​ ​web​ ​research,​ ​data​ ​mining, Managing​ ​Google​ ​Shopping​ ​for​ ​the​ ​Owner​ ​of​ ​McKay’s​ ​Grass​ ​Seeds. Outsource​ ​And​ ​Grow​ ​Rich​ ​(One​ ​of​ ​US​ ​leading​ ​Outsourcing​ ​Organization) Virtual​ ​Assistant As​ ​a​ ​Virtual​ ​Assistant​​ ​managing​ ​all​ ​sort​ ​of​ ​admin​ ​work​ ​like​ ​email​ ​management,​ ​data​ ​entry,​ ​copy typing​ ​and​ ​excel​ ​work,​ ​PPT​ ​Presentations,​ ​Email​ ​Search,​ ​web​ ​search,​ ​web​ ​research,​ ​data​ ​mining​ ​for the​ ​CEO​ ​of​ ​Outsource​ ​and​ ​Grow​ ​Rich. Virtuo​ ​360​ ​Agency​ ​(Virtuo360​ ​is​ ​a​ ​leading​ ​and​ ​Google​ ​award​ ​winning​ ​company​ ​for Google​ ​Business​ ​View) Virtual​ ​Assistant As​ ​a​ ​Virtual​ ​Assistant​​ ​managing​ ​all​ ​sort​ ​of​ ​admin​ ​work​ ​like​ ​email​ ​management,​ ​data​ ​entry,​ ​excel work​ ​and​ ​most​ ​importantly​ ​managing​ ​the​ ​photographs​ ​clicked​ ​and​ ​uploaded​ ​by​ ​photographers​ ​to the​ ​Google​ ​CRM​ ​and​ ​moderator​ ​by​ ​adding​ ​them​ ​to​ ​the​ ​Salesforce,​ ​Ingesting,​ ​and​ ​Anonymisation. BG’s​ ​Engine​ ​Clinic​ ​(Online​ ​shop​ ​for​ ​Outdoor​ ​Power​ ​Equipment​ ​&​ ​Supplemental Heating​ ​Customers) Website​ ​&​ ​Data​ ​Processing​ ​Manager As​ ​a​ ​Website​ ​Manager​​ ​I​ ​manage​ ​data​ ​processing​ ​on​ ​the​ ​web​ ​shop,​ ​input​ ​new​ ​products,​ ​delete some​ ​others,​ ​correct,​ ​change​ ​or​ ​add​ ​new​ ​text​ ​and​ ​images,​ ​optimize​ ​the​ ​website. MyVRSpot,​ ​LLC​ ​(MyVRSpot​ ​is​ ​the​ ​leading​ ​Video​ ​Management​ ​Solution​ ​for​ ​the hosting​ ​and​ ​sharing​ ​of​ ​user-created​ ​media​ ​within​ ​the​ ​K12​ ​education​ ​marketplace.) Virtual​ ​Assistant As​ ​a​ ​Virtual​ ​Assistant​​ ​I​ ​managed​ ​the​ ​entire​ ​MyVRSpot​ ​database​ ​by​ ​doing​ ​data​ ​mining,​ ​updating​ ​new and​ ​old​ ​contact​ ​details,​ ​email​ ​marketing,​ ​sales,​ ​web​ ​search,​ ​social​ ​media​ ​management​ ​etc.​ ​My whole​ ​job​ ​was​ ​to​ ​maintain​ ​the​ ​database​ ​in​ ​a​ ​given​ ​CRM. Software​ ​Testing Being​ ​a​ ​video​ ​management​ ​company​ ​we​ ​had​ ​our​ ​softwares​ ​updated​ ​on​ ​monthly​ ​basis,​ ​I​ ​was​ ​in charge​ ​of​ ​testing​ ​the​ ​softwares​ ​to​ ​avoid​ ​any​ ​glitched​ ​or​ ​issues​ ​for​ ​the​ ​clients. Miscellaneous Craigslist​ ​Ad​ ​posting​ ​and​ ​monitoring Posting​ ​ads​ ​for​ ​rented​ ​properties​ ​to​ ​Craigslist​ ​and​ ​monitoring​ ​them​ ​on​ ​daily​ ​basis. Property​ ​listing​ ​and​ ​Owner​ ​details. Listing​ ​all​ ​the​ ​properties​ ​on​ ​Rightmove.com​ ​to​ ​an​ ​excel​ ​sheet​ ​by​ ​searching​ ​for​ ​their​ ​details​ ​on Google​ ​street​ ​maps​ ​and​ ​searching​ ​for​ ​the​ ​owner​ ​details​ ​and​ ​updating​ ​the​ ​excel​ ​sheet. Lead​ ​generation​ ​for​ ​one​ ​of​ ​the​ ​Germany​ ​based​ ​clients. To​ ​do​ ​web​ ​research​ ​and​ ​find​ ​the​ ​company​ ​general​ ​contact​ ​information​ ​and​ ​the​ ​contact​ ​information of​ ​the​ ​board​ ​member​ ​or​ ​C-level​ ​audience​ ​of​ ​the​ ​organization. Email​ ​Account​ ​Verification To​ ​verify​ ​various​ ​emails​ ​of​ ​different​ ​accounts. Marketing​ ​Campaign​ ​for​ ​a​ ​UK​ ​based​ ​client To​ ​search​ ​for​ ​email​ ​addresses,​ ​prepare​ ​attractive​ ​mailers​ ​and​ ​send​ ​it​ ​across​ ​to​ ​the​ ​targeted audience​ ​in​ ​order​ ​to​ ​get​ ​more​ ​business​ ​and​ ​provide​ ​update​ ​on​ ​daily​ ​basis. Web-Research​ ​for​ ​a​ ​US​ ​based​ ​Company To​ ​search​ ​for​ ​the​ ​basic​ ​information​ ​like​ ​their​ ​workplace,​ ​address,​ ​contact​ ​details,​ ​LinkedIn​ ​profiles​ ​of the​ ​names​ ​of​ ​personnel​ ​provided​ ​in​ ​the​ ​list​ ​given​ ​by​ ​the​ ​client. Web-Research​ ​for​ ​a​ ​Australia​ ​based​ ​Company To​ ​search​ ​for​ ​the​ ​emails​ ​of​ ​Chiropractors,​ ​and​ ​doctors​ ​related​ ​to​ ​Alternative​ ​Health​ ​Services. Skills ● Virtual​ ​Assistant ● Website​ ​Manager ● Social​ ​Media​ ​Mgr ● Admin​ ​Assistant ● Web​ ​Research ● Database​ ​building ● Data​ ​Generation ● Lead​ ​Generation ● Data​ ​Processing ● Office​ ​Assistant ● Blog​ ​Maintenance ● Customer​ ​Support ● Newsletters ● Microsoft​ ​Office