Ayesha Khalid

AYESHA KHALID EDUCATION: MA (Economics) - University of Karachi BCom - Govt. Premier Girls College HSC (Pre-Eng) - Govt. Inter Girls College SSC (Computer Science) - Ladybird Grammar School WORK EXPEREINCE: 1. Laptopkey.com (US Based Company) Customer Services Manager: June 2010 – to date Customer Service and facilitation via calls/emails, Managing eBay Sales/Purchases, Hiring/Training Support Representatives 2. Article Arcade, Pakistan Freelance Article Writer: Jan 2009 - Jun 2010 Freelance article writing for ezinearticles.com. 3. Medialinkers, Pakistan Project Manager: Dec 2007 – Mar 2008 Handling the web design and development team to work on the outsourced Projects for American client. 4. Axact Inc. Executive - International Advertising: Sept 2004 – Oct 2006. Customer Support via Email, Graphics and Multimedia Quality Control, Defining and maintaining effective Customer Support Strategy, Liaising between clients and graphics department, Occasionally working with designers for the brand or image of client’s products and services and provide creative concepts, Handling disputes and resolving issues for clients and designers. SKILLS AND INTERESTS: Dedicated to professionalism; Ability to grasp concepts at an above average pace Strong innovative, creative and problem solving skills; Excellent ability to work independently and as a part of a team; Self-motivated, flexible and adaptable to changing environment; Strong working ethics and honesty; Attentive to details; Active listener; Outcome oriented; Effective management of Priorities & diverse workload to meet goals and deadlines.