Ayesha Ahmed
Professional Summary :
Looking to obtain the position of an HR Admin with a company that allows me to use as well as
develop my communication, negotiation, and problem solving skills to carry out duties, I have great
attention to detail and the ability to learn new information quickly. Seeking an office assistant role
or entry - level HR role that would allow me to grow as a professional and where I can use my skills
to provide administrative and technical support for your team.
Skills :
Zoho CRM
MS Office
Problem-solving abilities
Hubspot (Software)
Leadership
Strong communication skills
Organisation
Team work
Attention To detail
Experience :
Inno Launch Labs, UAE (Business setup company) Ibex Global ( BPO services )
(MAY - DECEMBER 2024)
Sales Consultant
Convert Leads into Sales
Manage the front desk
administrative tasks
scheduling appointments,
managing correspondence
assisting with basic office duties
Nedo Corporation ( IT company )
October 2022 to March 2023
Customer Sale/Service representative &
support(health insurance campaign)
Handle larger number of inbound and
outbound calls
Offer latest services & products
Following up with customers to ensure
satisfaction.
Provide support with product use, technical
issues, and troubleshooting.
(June - September 2023)
Dawood engineering (Automotive
Customer Support Specialist
Company) May-July 2022
Handle customer inquiries
Telesales Internship (3 Months)
Prompt answering to customer questions
Contacting potential or existing customers
Provide knowledgeable help
to inform them about a product or service
Providing the correct details of products and queries
using scripts.
Resolving customer complaints quickly and effectively
Answering questions about products or the
Technical support
company. Asking questions to understand
Lead, support & instruct installtion team
customer requirements and close sales.
Education :
Bachelors in public administration
Major subject Human Resource Management
(2022 - 2024)
Karachi university Pakistan
Intermediate in commerce
2017 to 2019
Govt. Degree girls college block M north
Karachi, Pakistan
Bachelors in Economics
2020 - 2022
Karachi university Pakistan
Matriculation in computer science
2017
National scholars high school
Karachi Pakistan
Language
Hindi/Urdu
English
