Ayeni Anuoluwapo

PORTFOLIO AYENI ANUOLUWAPO Virtual Assistant | Community Manager 📍 Lagos, Nigeria 📧-📱 - LinkedIn Empowering brands through efficient operations, impactful communication, and exceptional community engagement. ABOUT ME Hello, I’m Ayeni Anuoluwapo — a calm, intentional, and detailloving Virtual Assistant and Community Manager passionate about supporting brands and purpose-driven businesses. I bring over four years of experience assisting executives, startups, and organizations in maintaining structured workflows, enhancing communication systems, and improving online visual. My work is driven by precision, professionalism, and a commitment to operational excellence. EXPERTISE AT A GLANCE Community Management & Engagement Virtual Assistance & Administrative Support Customer Service & Client Experience Event & Webinar Coordination Creative Presentation and Proposals Meeting Agenda, Minutes & Follow-ups SOP Writing & Process Optimization Travel & Logistics Coordination Stakeholder Communication CRM Tools (Zoho, Mailchimp) Graphic Design (Canva) TOOLS & PLATFORMS Design: Canva CRM & Email Tools: Zoho, Mailchimp Productivity: Google Workspace, Microsoft Office Project Management: Asana, Notion, Zoho Projects Communication: Slack, Teams Social Platforms: Instagram, LinkedIn, WhatsApp SAMPLES SAMPLE WORK Virtual Assistant & Community Manager — Lodestar Women’s Network UK (2025–Present) • Coordinated the Book Club launch with 100% attendance • Managed 3 WhatsApp communities, boosting engagement by 40% • Drove webinar registrations with 75% participation • Created SOPs, Agendas and meeting summaries. Social Media Handler & Community Manager — DSB Media -) • Revamped brand visuals, raising engagement by 50% • Managed 200+ member community with faster onboarding • Boosted campaign participation by 30% Customer Service & Travel Assistant — Organized Logistics -) • Delivered 95%+ customer satisfaction • Coordinated flight bookings, hotels & itineraries • Streamlined travel workflows, reducing errors by 20% PRESENTATION & REPORT DESIGNS Operational Documents Created for Teams Proposal: Link Year Recap Presentation: Link Growth Strategy: Link Competitors Analysis: Link Strategy: Link 🔗 🔗 🔗 🔗 🔗 A cleaned up and arranged mail inbox Calendar schedule and managemment. GRAPHIC DESIGN GRAPHIC DESIGN GRAPHIC DESIGN GRAPHIC DESIGN press play CERTIFICATIONS Virtual Assistance ALX Africa– Completed [August,2024] -Covered admin systems, time management, and client communication. Social Media Management Certificate New Height Academy- Completed [2025] - Focused on Instagram & LinkedIn content and branding, strategy, and engagement. Customer Service Certificate New Height Academy- Completed [March, 2023] - Focused on Client Engagement and Relationship. ACHIEVEMENTS Successfully managed 3+ active online communities with rising engagement metrics. Achieved 65% LinkedIn engagement growth for a travel brand in 6 months. Coordinated a book club launch with 100% attendance. Reduced administrative response time by 50% through SOP creation. Managed email marketing campaigns reaching 30+ subscribers weekly. Delivered 95% customer satisfaction and travel support services. What They Say About What I Do ⭐ “Anuoluwapo is ⭐ “Efficient, creative, ⭐ “She handles customer She brought structure, clarity, and consistency to our community operations. Her ability to manage communication across multiple platforms while keeping members engaged is outstanding. Within months, Anu revamped our Instagram page, improved consistency, and boosted engagement beyond what we expected. She’s a fantastic community manager and team collaborator. Anu manages customer inquiries and travel logistics flawlessly. Our clients consistently praised her responsiveness and calm support, even during busy seasons. the backbone every team needs.” Director, Lodestar Women’s Network UK and incredibly reliable.” Creative Lead, DSB Media communication with warmth and professionalism.” Operations Supervisor, Organized Logistics GET IN TOUCH --LinkedIn