Ayedun Grace

Ayedun Grace

Customer support/virtual assistant/sales specialist/Administrative support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Fct, Nigeria
Experience:
5 years
GRACE AYEDUN OMOMEZE Contact: +234 - |-Address: Efab metropolis Karsana, F.C.T., Abuja. PERSONAL DATA Sex: Female Date of birth: 10th December 1989 Marital status: Single State of origin: Edo state Local Govt.: Estako Local Gov Place of Birth: Lagos Religion: Christianity PROFILE Team player who can demonstrate exceptional work ethic and continued success in a dynamic and challenging work environment. Motivated and result oriented. EDUCATION • July 2023 |PGD in View Peace and Conflict Resolution Studies National Open University of Nigeria • September 2016 | Bachelor of Science (Hons) Psychology |Nasarawa State University, Keffi • July 2007 | S.S.C.E | Stokan Comprehensive College, Lagos WORK EXPERIENCE Unity Bank Plc Abuja Position: Customer Service Office 2018 – Till date • • • • • • Assisted in reopening of 200 dormant accounts Assisted in preparing weekly repot for the branch Attending to customer complaints and proferring solutios to customers. Provide information on a wide range of banking products and services, including account inquiries, loans, and digital banking solutions. Attending to customers to address their queries, concerns, and requests. Generating banks statements for individuals and corporate accounts Abuja Electrical Distribution Company (AEDC) Position: Data Entry • • • • 2017 – 2018 Ensure the timely and error-free entry of information, including alphanumeric data, numerical figures, and other relevant details. Accurately input and update data into the designated databases, spreadsheets, and other data management systems. Review and verify data for completeness, accuracy, and consistency. Cross-check information with source documents to identify and rectify discrepancies. Nigeria Breweries Limited Position: Sales Representative • • • • 2015 - 2017 Develop and execute effective sales strategies to meet or exceed monthly, quarterly, and annual sales targets. Identify and pursue new business opportunities to expand the customer base. Maintain accurate records of sales activities, including customer interactions, sales calls, and order processing. Generate regular sales reports and provide insights on performance to sales management. TRAININGS Emotional Intelligience & Mental Health for Workplace • Teco Consult Limited Excellent Customer Service • Central Skills CST Consult Limited - COMMUNITY & VOLUNTEER EXPEREINCE My diverse experience has also enabled me volunteer for both profit and not for profit organizations. • Rapporteur for Passion to Profit Mastery Program organized by Teco Consult Limited 2022 • Volunteer for Community projects work as related to the SDGs goals - Skill Gate Foundation PERSONAL ATTRIBUTES • Flexible in managing multiple priorities • Easy adaptation to new work environment • Leadership/management skill with ability to work with little or no supervision • Analytic thinking INTEREST Reading. Travelling. Listening to music. Meeting people SKILLS/ABILITIES • Innovative abilities • Interpersonal skills • Computer Literate REFERENCES Available on request
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