Ayanu Omolola

 AYANU OMOLOLA SENAMI VA|| Customer Service Rep|| Executive Support|| Data Entry Nigeria PROFESSIONAL SUMMARY: ____________________________________________________________________________ Details-oriented and tech savvy Virtual Assistant with years of experience supporting business executives, entrepreneurs and remote teams. Proficient in calendar management, email management, customer service and digital communications. Skilled in administrative support, multitasking and delivering timely, high-quality results in remote work environments. Proven ability to manage multiple projects while maintaining attention to details and confidentiality SKILLS AND COMPETENCIES: ____________________________________________________________________________ SOFT SKILLS TECHNICAL SKILLS . Strong written and verbal communication Google Workspace . High level attention to details and accuracy Asana . Strong interpersonal skills Calendly . Team work and collaboration skill Hubspot . Effective time management and organisation skills Slack . Customer service & support Monday.com . Calendar & email management Zoom . Document preparation & data entry Trello . Effective problem solving and decision-making WORK EXPERIENCE: ____________________________________________________________________________ Virtual Assistant - Freelance/Remote (March 2024-May 2025) • Provided administrative support to business owners, including calendar management, travel management and email handling. • Organized digital files, performed data entry and created standard operating procedures for recurring tasks. • Conducted market research, created spreadsheets and handled invoicing using Excel and Google Sheets. • Handled Customer inquiries and complaints via email and chat support. Setup and manage automation tools for client workflow. EDUCATION: ____________________________________________________________________________ Interlink polytechnic | Osun Nigeria - Higher National Diploma Accounting CERTIFICATION: ____________________________________________________________________________ Career Crafter Academy 2025 Digital Skills Training ( CRM, VA ) REFERENCE: ____________________________________________________________________________ Available on request