AN
Ayanda Ngalo
HUMAN RESOURCES / ADMIN SPECIALIST • HR
Summary
I am an all rounder Company Owner and Virtual Assistant specialist, with active
experience in conducting end to end human resource functions, employee relations,
drafting contracts of employment, developing training materials & performance
management programs and also ensuring that all relevant legislative measures are
observed at all times during and after the recruitment process.
I possess an eye for spotting talent and merging the perfect positions with the perfect
candidates across Junior, Professional, and Executive Levels.
My diverse academic background in law, finance and marketing, has established within
me, the ability to be pliable in understanding different professional industries and I have
used this ability to assist companies in finding the best additions to their professional
teams.
I have successfully placed various candidates within specific roles and further to this note,
I have great testimonials from the companies that I have had the pleasure to work with.
I am quite innovative in nature, with the ability to easily develop systems and HR
strategies that ensure functional competence within the overall performance of the HR
team.
Personal Information
Date of Birth: 19 March 1992
Race and Gender: Black Female
Location: Gauteng, Pretoria
Nationality: South African
Driver’s License: Yes
Other:
Current Title: Director & VA Specialist
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www.linkedin.com/in/ayanda-ngalo
AN
Ayanda Ngalo
HUMAN RESOURCES SPECIALIST • HR
Education
TERTIARY INFORMATION
Certification in Human Resource Management • In Progress• Alison
Bachelor of Laws (Hons) •2016• Wits University
BCom Finance & Investments •2014 • Wits University
BCom Marketing•2014• Wits University
SECONDARY SCHOOL
Sandringham High School • 2010
Language
Excellent: English
Excellent: Sesotho
Experience
Skills
Excellent relationship manager
Strong client-orientation and a
passion for high levels of service
Attention to detail imperative.
Influencing and negotiation skills
Problem solver
Ability to work under pressure and on
a variety of projects simultaneously.
Strong business acumen
Able to navigate ambiguity.
Advanced written and spoken
English
Results-oriented and deadline-driven
Resilient
Empathetic
Pro-active
Team Player
DIRECTOR & VIRTUAL ASSISTANT SPECIALIST
Legal Assist • 2019 - Current
Overseeing employee relations and wellness
Recruitment and Management of Candidates
Sourcing fitting candidates for various roles as stipulated by the specifications of our Clients. Candidates are
sourced from a variety of Platforms: Online Advertisements; LinkedIn, Referrals Etc.
Interviewing, Short listing and On boarding Candidates
Overseeing the vetting and verification process (Verification of Academic Qualifications etc.)
Developing training material and performance management programs to help ensure employees
understand their roles
Ensure compliance with relevant labour laws, (LRA, BCEA, Employment Equity Act, etc.) and company policies
throughout all disciplinary, grievance or other HR processes
Drafting of all new contracts of employment, including preparation of all forms and documents
Creation of On boarding packs for all new starters, includes all starter administration; access cards, etc
Ensuring that all company HR policies are applied consistently
Email and telephonic liaising with Clients, in some instances meeting with Clients virtually or physically
Drafting Proposals / Emails and Conducting Calls for the solicitation of new opportunities within HR practice
Office Administration.
AN
Ayanda Ngalo
HUMAN RESOURCES SPECIALIST • HR
Experience
MANAGER
EGSA LOITA • MAY 2021 - DECEMBER 2022
Office Administration and Management
Bursary Management for 20 students, including overseeing bursary finances, overseeing
the residential arrangements for the students, renewal of student Visas and Passports
Management of in–house employees (ensuring that productivity targets are met)
Email and telephonic liaising with Clients and company Partners, in some instances
meeting with Clients virtually or physically
Compilation Of Mid and Year-End Productivity Reports
CANDIDATE ATTORNEY
MATSEKE ATTORNEYS•APRIL 2018–MARCH2019
Drafting: Pleadings, and Conveyancing documents.
Lodging at the Deeds Office.
Research on relevant laws pertaining to specific case matters.
Liaising with the firm’s clients and agents on behalf of Principal
Consultations with Clients.
Court duties
CANDIDATE ATTORNEY
JASON MICHAEL SMITH ATTORNEYS•DECEMBER 2017–APRIL2018
Drafting: Pleadings, Letters of Demand/Letters to Clients and Counsel.
Liaising with Clients and Counsel on behalf of Principals.
Court duties: Filing Pleadings, sitting in on hearings, general court duties.
Research on relevant laws pertaining to specific case matters.
Monitoring Principal’s diary: Ensuring that all matters, on diary are attended to and are updated
AN
Ayanda Ngalo
HUMAN RESOURCES SPECIALIST • HR
Experience
BANKER
INVESTEC BANK • AUGUST 2015 - SEPTEMBER 2016
-Executing client’s banking requests telephonically. This entailed undergoing extensive
training, familiarizing with the
Company’s systems and becoming a product specialist.
-Telephonic and email communication with clients and the bank’s internal staff.
-Maintaining accurate standards of product knowledge (being a product specialist).
-Problem solving-ensuring that client’s problems are resolved and that their expectations are
managed.
Awards and Achievements
- 2021 Santam, Fairlady and True Love Magazine Women
of Future Awards Finalist (In Capacity of Director of Dial a
Legal Assistant (Human Resource Services).
References
Available on request
