Ayanda Ngalo

AN Ayanda Ngalo HUMAN RESOURCES / ADMIN SPECIALIST • HR Summary I am an all rounder Company Owner and Virtual Assistant specialist, with active experience in conducting end to end human resource functions, employee relations, drafting contracts of employment, developing training materials & performance management programs and also ensuring that all relevant legislative measures are observed at all times during and after the recruitment process. I possess an eye for spotting talent and merging the perfect positions with the perfect candidates across Junior, Professional, and Executive Levels. My diverse academic background in law, finance and marketing, has established within me, the ability to be pliable in understanding different professional industries and I have used this ability to assist companies in finding the best additions to their professional teams. I have successfully placed various candidates within specific roles and further to this note, I have great testimonials from the companies that I have had the pleasure to work with. I am quite innovative in nature, with the ability to easily develop systems and HR strategies that ensure functional competence within the overall performance of the HR team. Personal Information Date of Birth: 19 March 1992 Race and Gender: Black Female Location: Gauteng, Pretoria Nationality: South African Driver’s License: Yes Other: Current Title: Director & VA Specialist - |-/9- www.linkedin.com/in/ayanda-ngalo AN Ayanda Ngalo HUMAN RESOURCES SPECIALIST • HR Education TERTIARY INFORMATION Certification in Human Resource Management • In Progress• Alison Bachelor of Laws (Hons) •2016• Wits University BCom Finance & Investments •2014 • Wits University BCom Marketing•2014• Wits University SECONDARY SCHOOL Sandringham High School • 2010 Language Excellent: English Excellent: Sesotho Experience Skills Excellent relationship manager Strong client-orientation and a passion for high levels of service Attention to detail imperative. Influencing and negotiation skills Problem solver Ability to work under pressure and on a variety of projects simultaneously. Strong business acumen Able to navigate ambiguity. Advanced written and spoken English Results-oriented and deadline-driven Resilient Empathetic Pro-active Team Player DIRECTOR & VIRTUAL ASSISTANT SPECIALIST Legal Assist • 2019 - Current Overseeing employee relations and wellness Recruitment and Management of Candidates Sourcing fitting candidates for various roles as stipulated by the specifications of our Clients. Candidates are sourced from a variety of Platforms: Online Advertisements; LinkedIn, Referrals Etc. Interviewing, Short listing and On boarding Candidates Overseeing the vetting and verification process (Verification of Academic Qualifications etc.) Developing training material and performance management programs to help ensure employees understand their roles Ensure compliance with relevant labour laws, (LRA, BCEA, Employment Equity Act, etc.) and company policies throughout all disciplinary, grievance or other HR processes Drafting of all new contracts of employment, including preparation of all forms and documents Creation of On boarding packs for all new starters, includes all starter administration; access cards, etc Ensuring that all company HR policies are applied consistently Email and telephonic liaising with Clients, in some instances meeting with Clients virtually or physically Drafting Proposals / Emails and Conducting Calls for the solicitation of new opportunities within HR practice Office Administration. AN Ayanda Ngalo HUMAN RESOURCES SPECIALIST • HR Experience MANAGER EGSA LOITA • MAY 2021 - DECEMBER 2022 Office Administration and Management Bursary Management for 20 students, including overseeing bursary finances, overseeing the residential arrangements for the students, renewal of student Visas and Passports Management of in–house employees (ensuring that productivity targets are met) Email and telephonic liaising with Clients and company Partners, in some instances meeting with Clients virtually or physically Compilation Of Mid and Year-End Productivity Reports CANDIDATE ATTORNEY MATSEKE ATTORNEYS•APRIL 2018–MARCH2019 Drafting: Pleadings, and Conveyancing documents. Lodging at the Deeds Office. Research on relevant laws pertaining to specific case matters. Liaising with the firm’s clients and agents on behalf of Principal Consultations with Clients. Court duties CANDIDATE ATTORNEY JASON MICHAEL SMITH ATTORNEYS•DECEMBER 2017–APRIL2018 Drafting: Pleadings, Letters of Demand/Letters to Clients and Counsel. Liaising with Clients and Counsel on behalf of Principals. Court duties: Filing Pleadings, sitting in on hearings, general court duties. Research on relevant laws pertaining to specific case matters. Monitoring Principal’s diary: Ensuring that all matters, on diary are attended to and are updated AN Ayanda Ngalo HUMAN RESOURCES SPECIALIST • HR Experience BANKER INVESTEC BANK • AUGUST 2015 - SEPTEMBER 2016 -Executing client’s banking requests telephonically. This entailed undergoing extensive training, familiarizing with the Company’s systems and becoming a product specialist. -Telephonic and email communication with clients and the bank’s internal staff. -Maintaining accurate standards of product knowledge (being a product specialist). -Problem solving-ensuring that client’s problems are resolved and that their expectations are managed. Awards and Achievements - 2021 Santam, Fairlady and True Love Magazine Women of Future Awards Finalist (In Capacity of Director of Dial a Legal Assistant (Human Resource Services). References Available on request