Axl Jervoso

I am a proactive and detail-oriented Virtual Assistant with experience supporting clients across sales, customer service, and administrative operations. I excel at managing multiple tasks efficiently, providing professional communication, and helping clients achieve their business goals.

Core Skills & Expertise

• Sales support and opportunity conversion (lead follow-ups, nurturing prospects, and assisting in closing opportunities)
• Live chat support and real-time client engagement
• Customer service and client relationship management
• Administrative support (email management, scheduling, data entry, and documentation)
• CRM management and pipeline tracking
• Handling inquiries via email, SMS, phone, and chat
• Lead follow-ups and appointment coordination
• Task prioritization and multitasking in fast-paced environments
• Renewal support and basic account management
• Clear and professional written and verbal English communication
• Problem-solving and proactive approach to client needs
• Ability to work independently and support team goals