Avraham Zaccai

Ari Zaccai is a seasoned Technology Operations Leader with an extensive background in managing IT operations for major companies such as Zelle, eBay, and PayPal. His expertise spans across system administration, endpoint management, network administration, cloud environments, and strategic IT service delivery. Ari's career highlights a robust foundation in overseeing critical IT functions, ensuring seamless service delivery, and strategically managing cloud environments like AWS, Google Workspace, and Azure to support and scale business operations.

Ari has a proven track record of leading IT deployment and expansion across various sectors including biotech production, R&D, and corporate environments. His role as the IT Operations Lead at STEMCELL Technologies involved managing endpoints, AWS, Google Workspace, Active Directory, EC2 servers, and Cisco Meraki Networks. He significantly enhanced IT infrastructure and output by 300% within a year, earning exceptional quarterly stakeholder reviews for his consistent performance and strategic oversight.

At Zelle (Early Warning Services LLC), Ari spearheaded IT support operations and infrastructure setup, managing a comprehensive suite of technologies including Active Directory, OKTA, Autopilot workstations, VMware vSphere, Azure, and Office 365. He played a key role in the seamless merger of CXC and Early Warning, contributing to the successful launch of Zelle by optimizing cross-entity IT functions through strategic infrastructure and network integrations. His innovative development of PowerShell scripts for automating onboarding/offboarding processes significantly improved identity management efficiency, reducing administrative hours and errors.

During his tenure at PayPal, Ari was instrumental in deploying document management servers and Xerox printers across numerous PayPal and eBay offices, ensuring compliance with financial regulations and maintaining service continuity during the critical separation of eBay and PayPal. His contributions ensured secure print and scan solutions for 40,000 employees, overcoming logistical challenges through hands-on installation, setup, and troubleshooting.

Ari's earlier experience at CHEMTECH Consulting Group involved advancing from engineer to lead, managing a team for the development and integration of IT systems. He led the upgrade of the document management system, enhancing data access and efficiency in lab and business operations, and developed a time-tracking solution to enhance NELAP audit compliance.

Ari holds a B.Sc. in Electrical and Electronic Engineering from Tel-Aviv University and the Holon Institute of Technology, complemented by graduate studies in management. His certifications include PMP, ITIL, Scrum, Microsoft, Cisco, and AWS. He is recognized for his ability to optimize IT infrastructure and enhance operational resilience, consistently delivering high-quality results in complex IT environments.