Austin Utomi

Talented social media professional with a proven history of managing online presence by developing and implementing their social media strategy, leading campaigns and projects across a range of social media channels,integrating both organic (free content,such as posts,photos,videos,blogs and memes) and paid (advertising) strategies,producing engaging content, analysing usage data, building client relationships and facilitating customer service. 

As an appointment setter,I have turned cold leads to warm leads,improved customer retention and loyalty by building rapport and long term relationships with the prospects. I have brought in new customers too. I have had an appointment setting rate of 50%

I have over 3 years of experience,worked for companies in Nigeria,US and UK in various industries ranging from Real Estate, Marketing, Fashion and Media.

Skills: Social Media Management, Appointment setting, Prospecting, Copywriting and Design, Brand Immersion and Representation, Community Engagement.

Software: Hootsuite, Buffer, Asana, Sprinkler, SproutSocial, Yellow Pages, Instant Data Scraper, Apollo, Leadscrape, Podio, MojoDialer, ReadyMode, Soho66, BatchDialer, Zoho, GoHighLevel.

Certification: Advanced Social Media Program, Google Data Analytics, Marketing Automations, Customer Relationship Management.