Austin Baade
Capital Markets
Hastings, MI 49058--
Authorized to work in the US for any employer
Work Experience
Capital Markets Administrator
Northpointe Bank - Grand Rapids, MI
April 2019 to Present
The creation and distribution of mortgage rates. Minimizing interest rate risk by timely and accurately
hedging loans originated for sale. Perform support functions related to the Lock Desk. Ensure timely
and accurate delivery and purchase of all saleable loans. Perform analysis of mortgage data to
maintain and adjust to strategic initiatives. Monitoring and supporting trading system applications and
exchanges, as well as being able to solve complex problems that require both technical and business
understanding. Responsible for the Lock Desk function including communication with all necessary
customers along with support and resolutions on pricing, locking, and systems issues. Review, validate
and confirm all lock requests and extensions for accuracy and completeness. Monitor previously sold
loans and commitments for changes in loan status including lock or trade expiration that may require
resale or adjustment to previous forward commitment. Create and maintain performance reports
to support key performance metrics. Prepare and distribute daily investor purchase information to
accounting as required with additional summary reporting provided to senior management. Manage
all aspects of reporting to ensure saleable loans are delivered and purchased in accordance with
current guidelines. Responsible for the accurate, complete, and timely delivery of all loans to Fannie
Mae, Freddie Mac, and/or other investors including the updating of the delivery status in appropriate
system(s). Maintains and updates pricing model in a timely manner as required based on changes in
loan programs, margin changes, or other changes as directed. Ensures that pricing model assumptions
are current and correct and that rates published to production match pricing provided in Optimal Blue
pricing engine. Monitors trading systems as needed and market price movement and advises senior
management if necessary. Interact with other areas of the credit union including mortgage production,
marketing, accounting, systems support, and credit union management at all levels. Have a thorough
knowledge of current mortgage system and its features. For the purpose of maintaining Bank goals, it
is the responsibility of each employee to strive for the continuous quality improvement of processes
and quality of service to internal and external customers.
Mortgage Pricing/Secondary Marketing Specialist
Member First Mortgage, LLC - Grand Rapids, MI
December 2015 to Present
Assisting both In-House Loan Officers (Los) as well as Owner/affiliate Credit Union Loan officers in
correctly locking loan rates, terms, programs, and pricing. Facilitate lock extensions, cancellations,
as well as program and term changes as directed by the LOs, Underwriting, and in accordance with
pricing policies. Assisting with renegotiating pricing and terms on individual loans as requested by
Production. Producing internal reports to assist management in pricing loans and managing loans in
the pipeline.
Duties and Responsibilities:
- Accept rate locks and verify accuracy of rate lock submissions to ensure accurate pricing and
eligibility for loan program requested through pricing and scenarios engine (Optimal Blue).
- Process Extension and relock requests, ensuring accuracy of pricing and terms of loan, making
applicable changes as necessary within the various business channels (Credit Unions, Retail channel,
and Correspondent Lending channel).
- Maintaining a hedged pipeline with capital markets firm
- Verify and Distribute Lock Confirmations
- Reprice/Input all lock changes for sellers, underwriting, and funding
- Input data from loan sales to the LOS and reconcile for any differences in purchase price when loans
are bought
- Generate daily lock reports
- Maintaining investor pipelines
- Assist with system, product and procedural inquiries
- Secondary Marketing - placing loans into commitments/pools for purchase, and selling closed loans to
Investors.
Knowledge and Skills:
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Proficient in relevant computer applications, high focus on Excel
Professional verbal and written communication skills
Excellent analytical, critical thinking and research skills
Ability to manage tight deadlines, short notice on changes and flexibility
Ability to work with all levels and varying positions of staff
High attention to detail
Early Intervention Specialist - Collections
Member First Mortgage - Grand Rapids, MI
June 2015 to December 2015
Responsibilities
Working in fast paced environment. Handling past due delinquent accounts. Providing support to
Credit Unions and Government Agencies with delinquent account management. Placing calls to these
members to setup payment arrangements. Taking incoming calls from members to reconcile accounts.
Servicing, foreclosure, collection support. Accounts payable/accounts receivable.
Skills Used
Clerical, administrative, problem solving/critical thinking, customer service, client relations.
Communications
Slot Marketing/Sales Representative
Gun Lake Casino - Wayland, MI
April 2015 to June 2015
Responsibilities
Computer operation. Customer service, marketing, sales, communications. Processing player club
cards to guests. Event Promotions Management
Skills Used
Customer service, clerical, administrative
Assembly Technician/Machine Operator
Viking Corporation - Hastings, MI
April 2014 to February 2015
Assembly of Sprinkler components, welding, machine/computer troubleshooting maintenance, drill
press operation, and machine operation. Data entry through employers computer systems and touchscreen handheld devices. Work includes completing tasks in various departments on a daily basis.
Multi-task management, strong communication, close attention to detail, exceptional reliability, and
superb organizational skills all play crucial rolls in the success of this specific position.
Sales Representative - Freelancer, Social Media Marketer, Independent
Distributor
Elance
April 2013 to April 2014
Freelance work (short-term assignments). Mainly clerical/virtual administrative assistant jobs
working with Microsoft office, Citrix, and Lotus Notes programs doing data entry, customer service,
maintaining/updating a variety of different websites, web design, sales/advertising, bringing traffic to
websites, obtaining new clients, maintaining current customer base, creating and distributing invoices,
and online marketing.
Education
High School Diploma
Hastings High School - Hastings, MI
2004 to 2008
Skills
Sales (3 years), Customer Service (6 years), Finance (3 years)
Links
http://www.linkedin.com/in/austinbaade/
Certifications and Licenses
Driver's License
Additional Information
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Competent and reliable professional, committed to top quality work
Experienced in Sales, Customer Service, Mortgage/Finance
Self-motivated; able to learn on own initiative
Excellent record of dependability, reliability, and punctuality
Versatile and multi-skilled person. Close attention to detail.
Highly reliable self starter; can be counted on to complete assignments and multi-task
Data Entry/Typing
Excellent communication skills
Strong organizational skills
Strong Computer Knowledge/skills