I am an aspiring Virtual Assistant and Customer Support Specialist with a strong background in administration, front-desk operations, and client relations. Over the past several years, I have gained valuable experience working as a Receptionist, Notary Office Secretary, and Sales Clerk, where I developed excellent communication, organizational, and multitasking skills. These roles have trained me to manage schedules, handle customer inquiries, process documents, and provide efficient support in both face-to-face and remote settings.
As a receptionist, I handled calls, emails, and client appointments, ensuring smooth day-to-day office operations. My role required attention to detail, time management, and the ability to remain professional and approachable under pressure. In the notary office, I was responsible for preparing, filing, and organizing legal documents while assisting clients with accuracy and confidentiality. Meanwhile, my sales experience in retail strengthened my ability to engage with customers, resolve concerns, and deliver excellent service in a fast-paced environment.
I am proficient in using Google Workspace (Docs, Sheets, Calendar, Gmail) and Microsoft Office (Word, Excel, Outlook, PowerPoint), as well as other productivity tools essential for remote work. I am also adaptable to new platforms, whether for project management, scheduling, or customer support. My skills include data entry, calendar management, email correspondence, customer service, scheduling, and office administration.
I am fluent in English and comfortable communicating with clients and colleagues from diverse backgrounds. I take pride in being reliable, detail-oriented, and resourceful, with a genuine desire to help businesses run smoothly by providing professional virtual assistance.