Augustine Damilola

AWOJIDE DAMILOLA AUGUSTINE Phone: Email: Website: --awojideaugustinedamilola.mycanva.site SUMMARY Highly skilled GoHighLevel and CRM Expert with over 5 years of experience in designing, implementing, and optimizing customer relationship management systems. Adept at leveraging GoHighLevel to enhance client engagement, drive sales growth, and streamline business processes. Proficient in data analysis, marketing automation, and project management. Dedicated to delivering customized CRM solutions that align with business objectives and improve customer satisfaction. WORK EXPERIENCE Gohighlevel Expert, YNG Clothing Jan 2021 - April 2021 Consult with clients to understand their CRM needs and develop tailored GoHighLevel solutions. Implement and configure GoHighLevel CRM systems to improve client retention and sales. Design and execute automated marketing campaigns to enhance customer engagement. Conduct data analysis to identify trends and provide actionable insights for business growth. CRM Consultant, SuperBoots Mar 2022 - Dec 2023 Managed CRM implementation projects from conception to completion, ensuring timely delivery and client satisfaction. Developed and maintained comprehensive CRM documentation and user guides. Conducted workshops and training sessions to educate clients on CRM best practices. Marketing Automation Specialist, Deep Dive Industries Jan 2020 - June 2024 Created and managed automated marketing workflows to support lead generation and nurturing. Monitored and optimized email marketing campaigns to maximize open and conversion rates. Utilized CRM data to segment audiences and personalize marketing efforts. Generated detailed reports on campaign performance and provided insights for future strategies. EDUCATION Customer Relationshop Management Alison Major in Customer Relationship Management. Bachelor of Science in Computer Science Sept 2023 - Oct 2023 Aug 2019 - Sept 2023 Osun State University Relevant coursework in software integration. ADDITIONAL INFORMATION Technical Skills: Gohighlevel Account Setup, Sales Funnel, API Integration, Automations, Email and SMS Marketing, Forms, Calender, Survey setup, Ads Integration. Languages: English, French, Yoruba. Certifications: Customer Relationship Management (CRM) Specialist, Gohighlevel Expert, Sales Funnel Builder, Automation Specialist. Awards/Activities: Seved as Team Leader in Automation Team for Deep Dive Industries, Team Leader in SuperBoots initiative for process improvement, Received “Excellence” as acknowledgement for increase in YNG Clothing sales. AWOJIDE DAMILOLA. A G O H I G H L E V E L & C R M E X P E R T As a GoHighLevel and CRM specialist with a solid background in managing and optimizing CRM systems, I am well-equipped to enhance business operations and drive customer engagement through innovative CRM solutions. Over the past 5 years, I have dedicated my career to mastering GoHighLevel and various CRM platforms. My key strengths include system implementation and integration, workflow automation, custom development and customization, and user training and support. I have successfully implemented and integrated customized CRM solutions across diverse industries, ensuring seamless data migration and improved operational efficiency. My expertise in GoHighLevel allows me to tailor the platform to meet specific business needs, resulting in significant performance enhancements. By designing and deploying automated workflows, I have helped businesses streamline processes, increase efficiency, and boost sales productivity. My work with GoHighLevel has enabled companies to engage with their customers more effectively and personalize their marketing efforts. I specialize in developing custom modules, reports, and dashboards that provide actionable insights and meet unique business requirements. My proficiency in GoHighLevel's customization capabilities ensures that businesses can maximize the platform’s potential. I have conducted comprehensive training sessions for end-users and provided ongoing support to ensure maximum user adoption and proficiency. My ability to translate complex technical concepts into easy-to-understand training materials has been instrumental in helping teams leverage CRM tools effectively. In my most recent project, I led a successful transition to GoHighLevel for a client, resulting in a 30% increase in lead conversion rates and a 25% improvement in customer retention. These outcomes were achieved through more personalized and efficient customer interactions, made possible by my deep understanding of the platform’s capabilities. My technical expertise is complemented by my strong analytical skills and a keen understanding of client needs. I am passionate about leveraging CRM systems to drive business growth and am continuously exploring new ways to optimize these platforms for better performance. AWOJIDE DAMILOLA. A