Augusta Christopher

Experience Exceptional Guest Communication and Support. With over 5 years of experience in property management, I specialize in creating unforgettable guest experiences while ensuring seamless operations behind the scenes.

Experience:

I have successfully managed properties across Australia, Europe, Canada, and the USA, expertly handling all aspects of rental management.

Services I Offer:

• 24/7 guest communication and support

• Efficient reservation and calendar management using PMS tools

• Prompt responses to tenant and guest inquiries

• Scheduling property viewings

• Screening potential guests and managing bookings

• Scheduling cleanings and coordinating with housekeepers

• Liaising with local property managers and handymen - Sending personalized welcome, check-in, and post-stay messages

• Managing pricing, calendar, and availability

• Crafting and responding to guest reviews, and disputing negative reviews

• Creating and integrating new listings into PMS

Tools and PMS I Am Familiar With:

Front, Microsoft Teams, Notion, Slack, Asana, Intercom, Jira, Slab, X-lite, Freshdesk, Zendesk, Pricelabs, BeyondPricing, Properly, Guesty, Hostaway, OwnerRez, Hospitable, Beds24, Hubspot, IGMs, and more. Sites I Am Familiar With: Airbnb, Booking.com, VRBO, Expedia, Tripadvisor, Agoda, Furnished Finder, Zillow, and more.

If you’re looking for someone to expertly manage your rental properties and ensure your guests have exceptional stays, let’s chat. I look forward to the opportunity to work with you!