Augusta Adaugo Obinna

AUGUSTA ADAUGO OBINNA​ Operations Manager | Executive Assistant | AI-Driven Systems Builder​ PROFESSIONAL SUMMARY Strategic Operations Manager and Executive Assistant with 5+ years of experience supporting executives, streamlining operations, and leveraging AI to build smarter workflows. Known for being proactive, emotionally intelligent, and deeply reliable, I help founders stay focused on high-level decisions while ensuring daily operations run seamlessly. My approach combines structured execution with human intuition, anticipating needs before they’re voiced, keeping teams aligned, and solving problems calmly under pressure. From automating workflows to structuring cross-functional communication, I create order out of chaos and keep things moving without constant supervision. CORE COMPETENCIES Operational Expertise: Executive Support & Calendar Management Email & Inbox Organization Workflow Automation & Optimization SOP Documentation & Process Mapping Project Coordination & Task Prioritization Team Communication & Collaboration Technical & Productivity Tools: Automation Tools: Zapier, Make Project Management: Notion, Asana, Trello, ClickUp Communication Tools: Slack, Zoom, Google Workspace Email & Scheduling Tools: Gmail, Calendly Finance Tools: QuickBooks Soft Skills: Clear & Empathetic Communication Anticipatory Problem-Solving Emotional Intelligence Confidentiality & Discretion Strategic Thinking Time Management Adaptability & Initiative PROFESSIONAL EXPERIENCE Operations Manager (Remote)​ Vane Feb 2023 – Present Serve as the founder’s operational backbone, managing scheduling, communications, and multi-stream projects with precision and foresight. Implemented automation workflows that reduced repetitive admin tasks by 30%. Created clear SOPs and onboarding systems, cutting training time for new team members by half. Used AI tools to summarize meetings, prioritize tasks, and maintain real-time dashboards of ongoing projects. Maintained a calm, organized structure in a fast-moving, high-pressure environment, enabling smoother decision-making. Operations Manager | E-Learning Division​ Georit Academy​ Jan 2021 – Jan 2023 Directed e-learning course production from concept to launch, ensuring on-time delivery and cohesive branding. Coordinated content creators, designers, and marketing teams through Notion and Asana for transparency and accountability. Introduced automation in course feedback collection and reporting, improving response time and learner satisfaction. Wrote SOPs and trained internal staff on process consistency, leading to faster project turnaround Balanced multiple priorities while maintaining clarity and empathy in communication across departments. Executive Assistant | Sole Creation Global Resources​ Jul 2019 – Dec 2020 Supported the CEO with scheduling, reporting, and internal coordination. Organized communication channels and project tracking, increasing response efficiency by 25%. Oversaw vendor documentation, expense reporting, and record-keeping. Improved overall workflow transparency through Google Workspace integration. EDUCATION Bachelor of Arts in Mass Media & Journalism, 2021 SELECTED ACHIEVEMENTS Built automation workflows that saved over 10 hours per week in repetitive administrative work. Coordinated the successful launch of a major e-learning course that surpassed enrollment goals in its first week. Developed and maintained over 20 detailed SOPs for improved operational efficiency. Successfully managed communication and scheduling across multiple time zones and global teams.