- Reply rate:
- 33.33%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Fct, Abuja, Nigeria
- Experience:
- 4 years
s
Audu-Bako Vera
Profile
A highly motivated and detail oriented Customer Service Representative
with over four years of experience in delivering exceptional customer
service in fast paced environments. Adept at managing high volume calls,
resolving customer inquiries and providing tailored solutions,
Details
Abuja
Nigeria
(--
EXPERIENCE
SKILLS
CUSTOMER SERVICE REPRESENTATIVE AT BUSH DIGITAL
CAMERA STORE
Communication Skills.
MARCH 2022-PRESENT
• Greet and assist customers with product inquiries, offering expert
advice on cameras, lenses, and accessories.
• Handle cash, credit, and debit transactions accurately, ensuring a
Customer Service
Effective Time Management
Customer Relationship
Management
smooth checkout process.
Customer End-user Software
• Resolve customer complaints and issues promptly, maintaining high
levels of customer satisfaction.
• Maintain up-to-date knowledge of new products and technologies in
the camera industry.
LANGUAGES
English
CUSTOMER SERVICE REPRESENTATIVE at NAYTIFBOX
LOGISTICS. FCT ABUJA.
MAY 2021-DECEMBER 2021
• Collect and deliver parcels and documents to various locations within
specified timeframes.
• Plan and follow the most efficient routes to ensure timely deliveries.
• Verify delivery information and ensure the correct parcels are delivered
to the right addresses.
• Maintain accurate delivery logs and reports.
• Conduct regular maintenance checks on the delivery motorcycle to
ensure safety and reliability.
• Communicate with dispatchers and customers to provide updates on
delivery status.
CUSTOMER SERVICE REPRESENTATIVE at THE TRENDY
VILLA, FCT ABUJA
November 2020 - April 2021
• Handle customer inquiries via phone, email, and chat, providing timely
and accurate information.
• Resolve customer issues and complaints efficiently, ensuring high levels
of satisfaction.
• Maintain detailed and accurate records of customer interactions and
transactions.
• Collaborate with team members to improve processes and enhance
service quality.
Education
October,2018
BA, University of Benin
